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System Administrator 2 - Application Packaging & Delivery

APR Staffing

Vancouver, WA

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JOB DETAILS
SKILLS
Adobe Acrobat, Automation Systems, Background Investigation, Best Practices, Computer Science, Configuration Management, Customer Relations, Customer Satisfaction, Customer Support/Service, Desktop PC, Driver's License, Establish Priorities, Follow Through, Identify Issues, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, InstallShield, Installation Guide, Microsoft Access Database, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Product Family, Microsoft Windows Operating System, Microsoft Windows System Administration, Microsoft Word, Problem Solving Skills, Process Development, Quality Assurance, Scripting (Scripting Languages), Software Development, Software Distribution, Software Installation, Software Upgrades, Support Documentation, Systems Administration/Management, Technical Recruiting, Technical Support, Technical Writing, Testing, Time Management, United States Citizen, Willing to Travel, Windows Installer, Windows PowerShell
LOCATION
Vancouver, WA
POSTED
3 days ago
Job Title: System Administrator 2 - Application Packaging & Delivery
Job Number: 12005
Location: Vancouver, WA – hybrid – 1 day per week onsite
Travel: Up to 5% local travel
Length: 1+ yrs, up to 5 years
 
MUST be US Citizen to be eligible to apply for Federal Background Check
Real ID or Passport REQUIRED for in-person interviews and onboarding
 
OVERVIEW
This full-time contract assignment is located in the Desktop Delivery team of End User Services, Enterprise Technology Operations Services, and Information Technology. The purpose of this assignment is to package desktop software applications for delivery to end users using multiple methods and technologies.
RESPONSIBILITIES
  • Research, sequence, patch, and deploy applications via Microsoft App-V and MSIX App Attach.
  • Research and prepare applications for deployment via Microsoft Configuration Manager and Intune.
  • Research and prepare applications for delivery via Citrix XenApp/XenDesktop.
  • Package in-house developed and commercial type applications using Flexera AdminStudio and InstallShield packaging software following an established process and workflow.
  • Build application installation packages in Microsoft Windows Installer (MSI) and Microsoft Windows Transform (MST) format. 
  • Re-package desktop applications, upgrades, and utility software using Flexera AdminStudio.
  • Work with development and system subject matter experts (SME) to automate application installation.
  • Perform security baseline testing on new software titles or new versions.
  • Draft, edit, and update process and technical support documentation.
  • Adhere to existing processes and procedures, best practices, and work instructions
  • Troubleshoot calls from the IT Service Desk and start the resolution process, coordinating with other subject matter experts as required:
    • Solve technical issues in a professional manner or escalate in a timely fashion.
    • Provide 3rd tier/advanced technical support related to desktop technologies.
  • Understand the IT working environment sufficiently to explain technical issues and solutions to a wide range of technical and non-technical clients.
  • Prioritize work with a focus on client satisfaction and follow through.
REQUIREMENTS
Education & Corresponding Experience
  • Bachelor’s Degree in Computer Science, Information Technology, Engineering, or a related technical field is preferred.
    • With an Associate’s or Bachelor’s Degree in applicable fields, 3 years of experience is required.
    • With an Associate’s or Bachelor’s Degree not in applicable fields or without a degree, 5 years of experience is required.
    • Applicable Certifications may count for 1 year of experience.
  • Experience must include direct work experience in Information Technology performing System Administration.
Required Technical Skills & Experience  
  • 1 years’ experience with Powershell (or equivalent scripting tool).
  • 1 years’ experience packaging desktop software applications for delivery using a centralized software distribution system (Microsoft Configuration Manager or Microsoft Intune).
  • Proficiency in the use of Microsoft Office 365 (Outlook, Word, Excel, PowerPoint, and Access) and other office automation/production software (eg. Adobe Acrobat).
Preferred Skills & Experience 
  • 1+ year of experience packaging and delivering applications via Microsoft App-V or MSIX App Attach
  • Preparing desktop software applications for delivery via Citrix XenApp and XenDesktop.
  • Resolving application packaging and delivery issues.
  • Conducting thorough Quality Assurance (QA) testing.
  • Excellent problem solving and troubleshooting skills with commercial and in-house developed software applications.
  • Experience in troubleshooting Microsoft Windows 11 in an enterprise environment.
Additional Requirements 
  • Valid U.S. Driver’s License is required.
 
Pre-Employment Requirement
All employment offers are contingent upon successful completion of our pre-employment screening that may include drug testing, background/criminal check, and if applicable, must meet eligibility requirements for access to classified information.
 
APR Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
 
About APR Staffing
APR Staffing was born from the merger of two well-respected technical staffing firms in Portland. ieSolutions and Data Resource Group. Both companies have been recent award winners for the Portland Business Journal's Fastest-Growing Private Companies. The two firms, now as APR Staffing, make for one of the fastest-growing and most-respected professional and technical staffing companies in Oregon and Southwest Washington.
 
Collaborating with our customers, we augment their workforce with technical and administrative professionals. We provide only high-caliber, professional-grade resources throughout the Pacific Northwest.
 

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