System Administrator 2

First Tek, Inc.

Vancouver, WA

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JOB DETAILS

SKILLS

Client Server Architecture, Commercial Off-the-Shelf (COTS), Computer Science, Computer Workstations, Configuration Management, Develop and Maintain Customers, Driver's License, Environmental Communications, Hardware Design, High Availability, IP (Internet Protocol), Identify Issues, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Java, Kerberos, Linux Operating System, Microsoft .NET, Microsoft Windows Server, Microsoft Windows System Administration, Network Protocols, Network Security, On Call, Project/Program Management, Quality Assurance, Requirements Management, Risk, Schedule Development, Security Protocols, Server Support, Service Level Agreement (SLA), Software Administration, Software Configuration Management, Software Development, Software Patches, Systems Administration/Management, Technical Support, Technical/Engineering Design, Time Management

LOCATION

Vancouver, WA

POSTED

30+ days ago

ASSIGNMENT RESPONSIBILITIES

Note: All official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so.

With oversight and approval from the BPA Manager, support the following functions:

Application Support

Maintain Windows Client/Server architecture including application support.

Maintain Linux Client/Server architecture including application support.

Maintain Windows IIS architecture including application and configuration support.

Support Windows Client/Server architecture including application.

Support Windows IIS architecture including application and configuration support.

Communicate technically with software developers.

Implement software deployments.

Install, configure and support server-based applications.

Configure and administer multiple server applications hosted in IIS and/or Apache.

Act as a point-of-contact to troubleshoot application issues.

Maintain application documentation as it relates to BPA-specific implementations

Windows/Linux Server Support

Support the installation and maintenance of high-availability servers using Windows/Linux

Collaborate with a server team on implementation of patches, hot fixes, service packs, etc.

Act as a point-of-contact to troubleshoot server issues.

General Support

With guidance from the various systems team leads, perform system administration including but not limited to the following actions:

Configuring applicable software and systems

Maintaining local documentation

Installing/updating/removing software

Applying change control processes and procedures

Troubleshooting and resolving issues

Non-production workstations

Patch management

Software deployment services

Windows infrastructure

In-house developed applications

PowerShell Scripting and Automation

Managing Scheduled Tasks

Analyzing, implementing, and reporting the operational compliance of all control center cyber assets.

Validate hardware and infrastructure design specifications

Assist in the technical design

Identify any areas of risk regarding the accomplishment of assignments. Inform BFTE staff and the project manager so that appropriate actions can be taken in a timely manner.

Monitor and verify system availability to meet service level agreements.

Provide technical support and assistance to customers, troubleshoot complex problems, and provide support in a manner that minimizes interruptions in customers' ability to carry out business activities.

On-Call Support

Participate in a regular rotation providing "on call” support for critical infrastructure systems servers.

Change and Configuration

Regularly publish and communicate how each environment is configured (SW versions, HW, Network, IP addresses, etc.).

Communicate with technical team and Quality Assurance (QA) team members to verify that implementations meet requirements

Perform routine audits of security controls to verify compliance

Apply configuration settings to servers as pre-defined and documented by BFTE

Assist in release management and deployment of application customizations

REQUIREMENTS

Education & Corresponding Experience (required on matrix)

Bachelor's or Associate's degree in computer science, Information Technology, Engineering or a directly-related technical discipline is preferred.

With an applicable Associate's or Bachelor's Degree, 3 years of experience is required.

Without an Associate's or Bachelor's, or a non-applicable degree, 5 years of experience is required.

Experience must include direct work experience in Information Technology performing System Administration.

Required Technical Skills & Experience (required on matrix)

3 years of demonstrated experience in an enterprise environment installing, configuring and supporting server-based applications

Preferred Skills & Experience (optional on matrix)

Knowledge of and experience working with;

Configuration and management of commercial off-the-shelf .NET and Java applications

Working knowledge of networking and security protocols including constrained delegation and Kerberos

FISMA, NERC CIP standards and controls

Configuration of application monitoring

A working knowledge and experience sufficient to successfully troubleshoot Windows or Linux operating systems using text-based logs, event logs, and various utilities.

Additional Requirements (not required on matrix)
Valid U.S. Driver's License is required.

About the Company

First Tek, Inc.

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