Job description:
•Basic understanding of IT systems, including servers, networking, and workstations.
• Ability to perform fundamental troubleshooting across hardware and software environments.
•Familiarity with IT ticketing systems for tracking and resolving support requests.
• Exposure to change management processes within an IT operations framework.
•Awareness of monitoring and alerting tools used to maintain system health.
•Strong customer service skills with the ability to explain technical concepts in simple terms.
•Must demonstrate a professional demeanor and maintain a presentable appearance when interacting with customers.
Preferred qualifications:
•Hands-on experience with common IT support tools and platforms.
• Basic understanding of Active Directory, user account management, and permissions.
• Ability to follow established procedures with precision and attention to detail, particularly in compliance-driven environments.
•SCCM workstation imaging and packaging experience is a plus.
• Willingness to work second or third shift, particularly to support coverage during team absences or vacations.
We are VBeyond Healthcare, a subsidiary of VBeyond Corporation, which was founded in 2006 and is headquartered in the US. Life science, pharmaceutical, and medical are the sectors we recruit for. We help identify and manage extraordinary opportunities in healthcare organizations for doctors, clinicians, and healthcare professionals. We, at VBeyond Healthcare, provide a full range of allied health, medical, and emergency comfort staffing services, as well as the management of long-term placement opportunities.
Rapid innovations and technological advancements have created a massive skill gap in healthcare.
We understand the criticality of healthcare organizations in staffing new roles, as they prepare to cater to future demand. Our suite of products and services is designed to address the growing shortage of skilled and trained talent in healthcare, facilitate adherence to stringent regulations, and ensure engagement and retention of the trained workforce. Our specialization includes, but is not limited to:
Biotechnology
Healthcare Services
Clinical Trials
Research and Development
Medical Technology (MedTech)
When it comes to nurse staffing alternatives, VBHealthcare has the largest selection. We work closely with our clients to understand their specific needs and to provide the best solutions for their most important nursing roles.
The allied health professionals at VBHealthcare are prepared to work in skilled nursing institutions, hospitals, rehab facilities, nursing homes, and everything in between. We want to offer a facility that can ensure top-notch patient care, and we do this with the help of our allied employees.