System Administrator

Debbie's Staffing

Browns Summit, NC

JOB DETAILS
SKILLS
Business Solutions, Communication Skills, CompTIA A+, Computer Maintenance, Computer Science, Computer Security, Computer Servers, Customer Relationship Management (CRM), Customer Support/Service, Data Recovery, Desktop PC, Disaster Recovery, Documentation, ERP (Enterprise Resource Planning), Electronics, Equipment Maintenance/Repair, Follow Through, Help Desk, Identify Issues, Information Technology & Information Systems, Information/Data Security (InfoSec), Inventory Management, Laptop PC, Network Administration/Management, Network Security, Presentation/Verbal Skills, Printers, Problem Solving Skills, Product Lifecycle Management, Risk Management, Sarbanes-Oxley Act (SOX), Security Attacks, Security Patches, Server Hardware, Smartphones, Surveillance, Systems Administration/Management, Technology Analysis, Telecommunications
LOCATION
Browns Summit, NC
POSTED
6 days ago
Debbie’s Staffing has a Systems Administrator position available for our Client in Browns Summit, NC!
 
Job Summary
The Position of the Systems Administrator will be to support all aspects of our clients network infrastructure operation, including but not limited to: servers, desktops, laptops, telecommunications, and security and backup.  Provides excellent customer service support to end-users in IT related requests This position will provide input, troubleshoot related problems that might include routing, latency issues, system connectivity and equipment failure. 
 
Essential Duties and Responsibilities
 
  • Application/help-desk support for a wide variety of software packages and business systems such as ERP, CRM, DMS, WMS, and PLM systems. Log issues in a tracking system and coordinate problem resolution with other working groups, and ensure that appropriate communication, hand-off and follow-through occur.
  • Partner with divisional business applications team to train end users on new reports and dashboards in the data warehouse / analytics environment. This includes identifying and revising reporting requirements.
  • Administer and maintain Servers, desktop computers, printers, switches, phones, smartphones, software deployment, security updates and patches.
  • Responsible for operating and maintaining surveillance equipment, watching recorded video surveillance footage, reporting incidents or suspicious behavior and contacting the authorities when necessary.
  • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
  • Contribute to research and evaluation of new technologies, processes, upgrades to infrastructure enhancements, and make recommendations for improvements.
  • Monitor and evaluate data security implemented on the network to reduce risk to corporate computer resources, and investigate security breaches.
  • Maintain inventory of computer and IT electronics.
  • Maintain and coordinate a comprehensive disaster recovery plan and conduct periodic testing. Ensure that backup, recovery and security procedures are set up and performed as necessary.
  • Maintain Sarbanes Oxley (SOX) documentation.
  • Perform other duties as required by Administration.
 
Education and Qualifications:
  • Associate's degree or Bachelor’s degree in Computer Science or related discipline.
  • 2+ years in an IT Helpdesk environment providing end-user support
  • A+ Certified, Networking +, Security and/or Equivalent certification a plus
 
Requires Skills and Abilities
  • Ability to work under pressure conditions in an environment of changing priorities.
  • Maintaining secure and compliant network processes and procedures.
  • Ability to interact effectively at all levels of the company
  • Ability to articulate complex ideas, comprehend written and verbal communications, and possess excellent presentation skills.
  • Outstanding customer service skills
  • Great problem-solving skills
 
TO START THE HIRING PROCESS: Please register online at www.debbiesstaffing.com. When you finish registering, please call our Greensboro office at #336-333-6365.
 

About the Company

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Debbie's Staffing