Systems Administrator: Town & Schools Location: Medfield, MA Organization: Town of Medfield & Medfield Public Schools Position Type: Full-Time, Shared Municipal/Education Services Position Overview The Town of Medfield and Medfield Public Schools seek a proactive, security-minded Systems Administrator to manage and optimize technology operations across our joint municipal and educational landscape. This is a high-impact, shared role responsible for maintaining a secure, resilient, and integrated digital infrastructure that serves town departments, public safety (Police/Fire/Dispatch), educators, and students. The successful candidate will be a versatile technical lead with deep expertise in Google Workspace, Active Directory, and Mobile Device Management (MDM). You will bridge the gap between K-12 instructional needs and municipal operational requirements, ensuring that every stakeholder-from the classroom to the emergency dispatch center-has the reliable tools they need to succeed. Primary Responsibilities 1. Google Workspace & Cloud Governance Security Architecture: Administer the Google Workspace for Education Plus environment with a "Zero Trust" approach (least-privilege access, context-aware security, and robust organizational unit design). Compliance & eDiscovery: Manage Google Vault for legal holds, data retention, and public records compliance. Ecosystem Safety: Audit and govern third-party API permissions and OAuth scopes to mitigate supply-chain risks. 2. Endpoint Security & MDM Orchestration Fleet Management: Securely deploy and maintain a diverse fleet of Chromebooks, iPads, macOS, and Windows devices across all departments. Policy Enforcement: Utilize Mosyle MDM and other tools to automate enrollment, enforce encryption, manage application lifecycles, and ensure OS patch compliance. Asset Lifecycle: Maintain rigorous hardware asset tracking from procurement through secure decommissioning. 3. Identity & Access Management (IAM) Directory Services: Manage Active Directory, Group Policy (GPO), DNS, and DHCP with a security-first configuration. Modern Authentication: Implement and support Single Sign-On (SSO) integrations (SAML/OIDC) and Multi-Factor Authentication (MFA) strategies. Provisioning: Streamline onboarding/offboarding workflows, integrating Student Information Systems (SIS) with core identity providers. 4. Municipal & Public Safety Systems Support Application Ownership: Serve as the technical lead for essential municipal platforms, including OpenGov, IMC, Munis, and Patriot Properties. Public Safety Continuity: Provide specialized support for Police, Fire, and Dispatch systems, prioritizing 24/7 uptime, data confidentiality, and vendor coordination for mission-critical tools. Vendor Liaison: Act as the primary point of contact for software vendors to resolve complex bugs, manage upgrades, and oversee licensing renewals. 5. Infrastructure, Integration & Tier 2 Support Cloud Print Management: Administer PaperCut or similar solutions across a multi-OS environment. Technical Escalation: Act as the Tier 2/3 escalation point for complex technical issues, performing root-cause analysis rather than just "quick fixes." Disaster Recovery: Assist in maintaining backup integrity, incident response planning, and business continuity documentation. Qualifications & Skills Required Experience Experience: 3+ years in systems administration, ideally within a K-12, municipal, or public safety environment. OS Proficiency: Advanced knowledge of Windows Server, macOS, ChromeOS, and iOS/iPadOS. Core Infrastructure: Proven track record managing Active Directory, GPOs, and networking fundamentals (TCP/IP, VLANs). Cloud Mastery: Expert-level administration of Google Workspace. Preferred Credentials Certifications: CompTIA Security+, Microsoft Certified Associate, Google Professional Workspace Administrator, or Jamf/Mosyle certifications. Public Safety Familiarity: Experience supporting IMC or other CJIS-compliant environments. Cybersecurity Focus: Familiarity with hardening standards (CIS, NIST) and conditional access policies. Professional Attributes Adaptability: The ability to pivot from a classroom setting to a municipal finance office or a fire station with ease. Communication: Able to translate high-level technical risks into actionable advice for non-technical department heads. Discretion: A high degree of integrity when handling sensitive personnel, student, or public safety data. 2025-2026 Salary Ranges - Collective Bargaining Unit Contracts Collective Bargaining Unit Contracts Unit A: $55,234- $118,363 (Doctorate to $125,567) Unit B: $20.25/hr to $32.61/hr Custodians: $46,780 - $59,130 Food Service: $16.23/hr - $20.17/hr Admin Assistants: $20.78 /hr - $29.77 /hr