Job Title: System Administrator
Location: Earth City, MO 63045; West Side Flats, MN 55107
Duration: 3+ months contract with high possibility extension
summary
No project work. This is a clerical/administrative position helping to front vendor application issues experienced by our users. The person will act as a liaison between Operations users and the vendor who provides us the software.
What are the top 5-10 responsibilities for this position?
Production support; incident / problem management
Clerical/administrative tasks; open vendor tickets, manage them, report and follow up with vendor or requestor for status updates; close them
Monitoring reports and taking action depending on issue presented.
Assists with application system problem resolution by working with application developers, vendors, and internal infrastructure team members to troubleshoot
Maintains data files and monitors system configuration to ensure data integrity
Understand general technology
3-5 years securities and/or securities operations industry experience
What skills/technologies are required?
3-5 years - ServiceNow; incident, case (ticket) management
Mid-level Excel experience
Administrative tasks; open vendor tickets, manage them, report and follow up with vendor or requestor for status updates; close them
Monitor reports and act on the results
Customer service oriented
What skills/attributes are preferred?
SEI Trust 3000 / SWP experience
Prompting Microsoft Copilot
Reliability engineering
What does the interview process look like?
o How many rounds? 1 maybe 2
o Video, phone, or in person? Video call
o How technical will the interviews be? This is not a developer role.
Numbers & Facts
Location
Earth City, MO
Industry
Other/Not Classified
Salary
$50–$54.12 Per Hour
Company Size
100 to 499 employees
Year Founded
1998
Website
www.eteaminc.com
About Company
Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.
Skills
Administrative Skillsunmatched
Customer Support/Serviceunmatched
Data Qualityunmatched
File Maintenanceunmatched
Identify Issuesunmatched
Incident Managementunmatched
Microsoft Product Familyunmatched
Problem Solving Skillsunmatched
Production Supportunmatched
Reliability Engineeringunmatched
Securitiesunmatched
ServiceNowunmatched
Software Developmentunmatched
Systems Administration/Managementunmatched
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