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Skills
- Administrative Skillsunmatched
- Air Forceunmatched
- Big Dataunmatched
- Change Controlunmatched
- Communication Systemsunmatched
- Computer Scienceunmatched
- Computer Securityunmatched
- Configuration Managementunmatched
- Cross-Functionalunmatched
- Customer Relationsunmatched
- Customer Satisfactionunmatched
- Data Scienceunmatched
- Database Administrationunmatched
- Desktop Environmentsunmatched
- Desktop Virtualizationunmatched
- Fault Managementunmatched
- Federal Governmentunmatched
- Governmentunmatched
- Hardware Evaluationunmatched
- Hardware Virtualizationunmatched
- High Availabilityunmatched
- Human-Computer Interactionunmatched
- Identify Issuesunmatched
- Information Technology & Information Systemsunmatched
- Internet Securityunmatched
- Leadershipunmatched
- Linux Operating Systemunmatched
- Maintain Complianceunmatched
- Militaryunmatched
- Needs Assessmentunmatched
- Network Attached Storage (NAS)unmatched
- Network Operations Centerunmatched
- Network Systemsunmatched
- Operational Supportunmatched
- Peripheral Hardwareunmatched
- Preventative Maintenanceunmatched
- Problem Solving Skillsunmatched
- Regulationsunmatched
- Reimbursementunmatched
- Security Patchesunmatched
- Server Supportunmatched
- Software Developmentunmatched
- Software Evaluationunmatched
- Systems Administration/Managementunmatched
- Systems Engineeringunmatched
- Systems Maintenanceunmatched
- Technical Supportunmatched
- Technical Writingunmatched
- Testingunmatched
- United States Air Force (USAF)unmatched
- United States Department of Defense (DoD)unmatched
- VMWareunmatched
- Virtualizationunmatched
- Willing to Travelunmatched
Description
Overview:
Responsibilities:
Intelligent Waves is seeking a Systems Administrator to support mission-critical operations for our government customers at Eielson Air Force Base, Alaska. As part of the Operations & Maintenance (O&M) team, you will provide day-to-day administration, support, and maintenance of a large-scale enterprise Big Data environment. The ideal candidate must have 5+ years of systems administration experience, preferably supporting U.S. Air Force environments, along with experience supporting virtualized environments, Virtual Desktop Infrastructure (VDI), Network Attached Storage (NAS), and enterprise IT systems while ensuring high availability, security, and operational performance.
In this role, you will administer and maintain servers, storage, workstations, and software; install, configure, troubleshoot, and harden systems; apply patches and security updates; and monitor system health and performance. You will also maintain technical documentation, ensure compliance with DoD and U.S. Air Force standards, and collaborate with cross-functional teams to deliver reliable, customer-focused IT support.
Please note: This position is pending contract approval.
Location: Eielson AFB, AK
️ Travel: Up to 50% travel may be required based on mission requirements, including contingency and surge operations. All authorized travel will be reimbursed in accordance with GSA Per Diem rates and the Department of Defense Joint Travel Regulations (JTR).
️ Clearance Requirement: Secret with TS/SCI eligibility
Intelligent Waves delivers mission-focused multi-domain operational expertise and innovation to the Government through high-impact technology solutions in cybersecurity, data science, enterprise network & systems engineering, software development, and cognitive human performance.
ANYTIME. ANYWHERE. ANY DOMAIN.
Since 2006, we have proudly served federal agencies including the Department of Defense. Our ability to operate globally in a wide range of environments, coupled with our deep understanding of customer needs and requirements, enables us to provide cost-effective solutions to support the most complex missions.
Adherence to all customer site protocols is mandatory for employees.
Customer & Technical Support
- Deliver end-to-end IT support while maintaining a strong focus on customer satisfaction.
- Administer and support servers, storage systems, workstations, peripherals, communications devices, and software.
System Administration & Maintenance
- Install, configure, harden, test, maintain, and troubleshoot system changes and updates.
- Apply operating system patches and security updates in coordination with the NOC, SOC, and program leadership.
- Perform preventive maintenance and continuously monitor system health, performance, and availability.
Documentation & Compliance
- Create and maintain technical documentation, including system changes, issue resolution, and status updates.
- Follow configuration management processes and ensure compliance with DoD and U.S. Air Force technical standards.
Team Collaboration
- Work effectively with cross-functional team members, stakeholders, and program leadership.
- Perform additional duties and responsibilities as assigned.
Additional Requirements
Travel
- Ability to travel throughout CONUS and OCONUS, including travel on military and commercial aircraft.
Operational Support
- Willingness to support mission requirements during non-standard work hours, including evenings, weekends, holidays, shift work, and overtime as needed.
Education
- Bachelor's degree in Computer Science or a related field, or an equivalent combination of education, training, and experience
Clearance
- Active DoD Secret security clearance with the ability to obtain and maintain a Top Secret/SCI clearance
Certifications
- DoD 8140 IAT Level II certification required (e.g., CompTIA Security+ CE)
Required Experience
- Minimum of five (5) years of systems administration experience, preferably supporting U.S. Air Force environments
- Experience administering Linux operating systems and virtualization platforms (e.g., VMware)
- Experience with configuration management, fault management, database configuration control, and technical documentation
- Strong understanding of mission requirements with the ability to evaluate hardware and software capabilities, performance, and limitations
- Knowledge of U.S. Air Force communications and IT systems, including applicable Air Force Instructions (AFIs) in the 17 and 33 series (including AFI 33-115 Volume 1)
Preferred Qualifications
- Experience with hyper-converged infrastructure (HCI) solutions
Numbers & Facts
| Location | Eielson Air Force Base, Alaska |
| Job Type | Full-time |
| Industry | Computer/IT Services |
| Company Size | 100 to 499 employees |
| Year Founded | 2006 |
| Website | http://www.intelligentwaves.com |
About Company
Founded in 2006, Intelligent Waves LLC is a service-disabled veteran-owned small business providing end-to-end information technology solutions to military, government, and commercial customers. Committed to delivering unmatched experience, excellent service and next generation technologies, Intelligent Waves combines business and technical expertise to drive innovation in defense, intelligence, cyber, mobility and engineering.
Our people are driven by our purpose and mission to secure information sharing and communications from any technology, anywhere. Our ability to recruit and retain secured, certified and highly-qualified IT and communications professionals has enabled us to grow and be successful at making an impact for many customers and their missions.
We are in search of candidates that are passionate about advanced technologies, committed to excellence and want to making a difference. If you are mission-driven, ready to make an impact the world of information technology, and want to secure data, and ulimately the people and lives that depend on that data, join us!