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System Administrator

Axelon Services Corporation

Horn Lake, MS

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JOB DETAILS
SALARY
$28.78 Per Hour
SKILLS
Analysis Skills, BASIC Programming Language, Bar Code Scanners, Customer Relations, Help Desk, IBM Maximo Asset Management, Identify Issues, Mobile Devices, Network Administration/Management, Network Support, Network System Hardware, Oracle, Peripheral Hardware, Photo/Video Sharing, Physical Inventory, Printers, Problem Solving Skills, Safety/Work Safety, Single Sign-On (SSO), Systems Administration/Management, Technical Support, Trouble Tickets, Vehicle Fleets, Warehousing, Wi-Fi
LOCATION
Horn Lake, MS
POSTED
5 days ago

Location: Horn Lake, MS
Duration: 12 Months

Responsibilities:

  • Serve as the on-site contact for comprehensive digital systems support.
  • Interact with end users to diagnose and resolve technical issues.
  • Collaborate with remote tech support subject matter experts, submit and manage trouble tickets.
  • Initiate remote troubleshooting sessions, including capturing and sharing photos/screenshots for analysis.
  • Assist with ordering, physical handling, placement, set-up, and physical inventory of IT equipment, computers, printers, server room, and network infrastructure.
  • Suggest and participate in technology-focused enhancements to improve site Safety, Quality, Delivery, and Cost.
  • Work in a warehouse environment with PPE.
  • Operate a scissor lift if necessary to provide photo and video of network node cabinets to remote network equipment support.

Systems Supported:

  • WIFI and fiber network troubleshooting and ticket management.
  • Client PC and peripheral device setup, configuration, and deployment.
  • Connect with remote SME for handheld barcode scanner troubleshooting and programming.
  • Connect with remote SME for Zebra printers troubleshooting and programming.
  • Contact for company printer fleet and connection with company helpdesk.
  • Setup FEDEX ship manager software and connection with FEDEX tech support.
  • Oracle RACES ticket management for site/GEV shared account issues.
  • Maximo ticket management for site/GEV shared account issues.
  • Program badges and badging system and manage SSO list.
  • Site security system configuration changes including basic programming and updates.
  • Conference room technology programming and troubleshooting.

Requirements:

  • High School / GED

About the Company

A

Axelon Services Corporation

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