Job Description
Job Description:
Job Title: System Administrator
Job Duration: 12+ months
Pay range: $28-$29 USD per hour
Work Type: Onsite (Horn Lake, Mississippi 38637)
Overview/Responsibilities:
Tasks:
- On site contact for comprehensive digital systems support
- Interact with end users to diagnose and resolve technical issues
- Interact with remote tech support subject matter experts, submit and manage trouble tickets
- Initiate remote troubleshooting sessions including capturing and sharing photos/screenshots for analysis
- Assist with ordering, physical handling, placement, set-up, and physical inventory of IT equipment, computers, printers, server room and network infrastructure
- Suggest, and participate in, technology focused enhancements to improve site Safety Quality Delivery Cost
- Work in warehouse environment with PPE
- Operate a scissor lift if necessary to provide photo and video of network node vabinets to remote network equipment support
Systems supported
- WIFI and fiber network troubleshooting and ticket management
- PC and peripheral device setup, configuration, and deployment
- Connect with remote SME for handheld barcode scanner troubleshooting and programming
- Connect with remote SME for Zebra printers troubleshooting and programming
- Contact for HP printer fleet and connection with HP helpdesk
- Setup FEDEX ship manager software and connection with FEDEX tech support
- Oracle RACES ticket management for site/account issues
- Maximo ticket management for site/account issues
- Program badges and badging system and manage SSO list
- Site security system configuration changes including basic programming and update
- Conference room technology programming and troubleshooting
Numbers & Facts
| Location | Horn Lake, MS |
| Industry | Staffing/Employment Agencies |
| Salary | $28 |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | http://www.lancesoft.com/ |
About Company
We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.
Skills
- Analysis Skillsunmatched
- BASIC Programming Languageunmatched
- Bar Code Scannersunmatched
- Customer Relationsunmatched
- Help Deskunmatched
- Hewlett-Packard Product Familyunmatched
- IBM Maximo Asset Managementunmatched
- Identify Issuesunmatched
- Mobile Devicesunmatched
- Network Administration/Managementunmatched
- Network Supportunmatched
- Network System Hardwareunmatched
- Oracleunmatched
- Peripheral Hardwareunmatched
- Photo/Video Sharingunmatched
- Physical Inventoryunmatched
- Printersunmatched
- Problem Solving Skillsunmatched
- Quality Managementunmatched
- Safety/Work Safetyunmatched
- Single Sign-On (SSO)unmatched
- Systems Administration/Managementunmatched
- Technical Supportunmatched
- Trouble Ticketsunmatched
- Vehicle Fleetsunmatched
- Warehousingunmatched
- Wi-Fiunmatched
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