SYSTEM ADMINISTRATOR II CIS

We have an exciting opportunity for a Systems Administrator II to join the ever-growing Phoenix Defense team. This position provides technical support for the Constructive Intelligence Systems (CIS) and is comprised of 8 TADSS to support Mission command for both Operational & Institutional Army under Warfighter-Training Readiness Solutions Program (W-TRS). CIS is defined as the following systems: JLCCTC, CBCSE, GFT, LVCIA, IEWTPT, DCGS-A, SMART-T, TMT and TGT.

RESPONSIBILITIES:

• Under minimal supervision performs scheduled, preventive, and corrective maintenance on TADSS, STE Devices, and GFP, following technical manuals, preventive maintenance checklists, or industry best practices when no checklist is available.
• Informs the government of the maintenance timelines for both staffed and unstaffed sites, including notifying when personnel need to travel for maintenance purposes or to support increased demand.
• Ensures maintenance tasks do not conflict with training, exercises, and testing. Records all maintenance activities in real-time in InSITE.
• Adheres to warranty terms for maintained items, tracking them by part number, serial number, and location. Sets up and tests TADSS and STE Devices to confirm they work as expected, including interoperability and operation verification.
• Monitors hardware baselines, reverting to previous versions if updates fail.
• Analyzes maintenance trends, tracks component consumption, manages obsolescence, implements risk management strategies, and conducts failure analysis to minimize risks and improve system reliability. Installs modifications or upgrade kits as per manufacturers instructions.
• May serve as a preventive rover for unstaffed sites.
• May be responsible for installing and maintaining software and hardware installs, and managing patches and security compliance for installed applications and operating systems.
• Responsible for configuration management of all maintenance on TADSS, STE Devices, and GFP devices.
• Installs modifications or upgrade kits as per manufacturers instructions.
• Performs maintenance instruction. Installs modifications or upgrade kits as per manufacturers instructions.
• May serve as a preventive rover for unstaffed sites.
• May be responsible for installing and maintaining software and hardware installs, and managing patches and security compliance for installed applications and operating systems.

MINIMUM QUALIFICATIONS:

• Degree(s)/Years of Experience: (2 +BA/BS or 1+MA/MS) or (4 +AA) or (6+No Degree)
• Experience performing scheduled, preventive, and corrective maintenance on TADSS and GFP, following technical manuals, preventive maintenance checklists, or industry best practices when no checklist is available under minimal supervision.
• Experience informing the government of the maintenance timelines for both staffed and unstaffed sites, including notifying when personnel need to travel for maintenance purposes or to support increased demand.
• Experience ensuring maintenance tasks do not conflict with training, exercises, and testing and records all maintenance activities in real-time in InSITE.
• Experience adhering to warranty terms for maintained items, tracking them by part number, serial number, and location and set up and tests TADSS to confirm they work as expected, including interoperability and operation verification.
• Experience monitoring hardware baselines, reverting to previous versions if updates fail and analyze maintenance trends, tracks component consumption, manages obsolescence, implements risk management strategies, and conducts failure analysis to minimize risks and improve system reliability.
• Responsible for the installations, modifications, or upgrade kits as per manufacturers instructions which will serve as a preventive rover for unstaffed sites.
• Experience installing and maintaining software and hardware installations and managing patches and security compliance for installed applications and operating systems.
• STE Device knowledge preferred.
• Must be able to obtain/maintain a valid driver's license and On-Post driving privileges
• Proficiency in MS Office applications (Word, PowerPoint, Outlook, Excel)
• Must be a U.S. citizen with a Top Secret security clearance.

KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly.
• Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
• Repairing - Repairing machines or systems using the needed tools.
• Troubleshooting - Determining causes of operating errors and deciding what to do about it.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

JOB CONTEXT / PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is operated in a computer simulation center setting. The employee must regularly lift and /or move up to 50 pounds. While performing the duties of this Job, the employee is regularly required to stand, sit, walk, bend, stoop, kneel, and crouch. Must be able to use hands to finger, handle, or feel. Employee must be able to talk or hear. The employee is frequently required to reach with hands and arms.