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System Administrator

Orbis Operations
  • Maryland
    30+ days ago

    Job Description

    Orbis Operations is seeking Information System Administrators to support its government customer in Fort Meade, MD. 
     
    Required Clearance:  Active Security Clearance required at the Top Secret (TS)/Special Compartmented Information (SCI) level and appropriate level Polygraph
     
    Role Description:
    Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
     
    Responsibilities:
    • Provide support for implementation, troubleshooting and maintenance of IT systems
    • Manage the daily activities of configuration and operation of IT systems
    • Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
    • Provide assistance to users in accessing and using IT systems
    • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
    • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
    • Provide support for the escalation and communication of status to agency management and internal customers
    • Optimize system operations and resource utilization, and perform system capacity analysis and planning
    • Provide support for the dispatch system and hardware problems and remains involved in the resolution process
    • Provide in-depth experience in trouble-shooting IT systems
    • Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
    • Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
    Qualifications:
    • Current TS/SCI with polygraph required 
    • Bachelor’s degree in a technical or related discipline
    • 5-15+ years of SA experience (level depends on education & years of experience)
     
    Orbis Operations is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

    Numbers & Facts

    LocationMaryland
    Websitehttps://www.orbisoperations.com/currentopenings/

    Skills

    • Analysis Skillsunmatched
    • Capacity Analysisunmatched
    • Customer Escalationsunmatched
    • Governmentunmatched
    • Help Deskunmatched
    • Identify Issuesunmatched
    • Information Systems/Technology IS/IT Administrationunmatched
    • Information Technology & Information Systemsunmatched
    • Management of Information Systems/Technology (MIS)unmatched
    • Microsoft Windows Operating Systemunmatched
    • Microsoft Windows System Administrationunmatched
    • Mobile Devicesunmatched
    • Network Configuration Managementunmatched
    • Operating Systemsunmatched
    • Performance Managementunmatched
    • Problem Solving Skillsunmatched
    • Reliability Engineeringunmatched
    • Resource Utilizationunmatched
    • Sensitive Compartmented Information (SCI)unmatched
    • Software Administrationunmatched
    • System Operationsunmatched
    • Systems Administration/Managementunmatched
    • Systems Analysisunmatched
    • Systems Maintenanceunmatched
    • Technical Supportunmatched
    • Top Secret Clearanceunmatched
    • Unix System Administrationunmatched

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