System Administrator

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
 
Job Title: System Administrator.
Location: Washington, DC.
 
 
Job Description:

• The Client is seeking a highly motivated and experienced technology professional for the Operational Technology team.
• The selected person shall be responsible for installation patching, maintaining and supporting various software tools/systems used by departments such as Facility and Law Enforcement.
• The desired candidate should have prior knowledge of systems, such as Electronic Security Systems (ESS), Video Surveillance Systems (VSS) and Building Automation system (Client).
• The candidate shall be proficient in Windows Administration Scripting, SQL Server Administration, Windows Server administration and maintaining windows desktops.
• Highly preferred is a candidate who has had experience working with an independent Federal Agency, thorough knowledge of FISMA, Active Directory, Microsoft Windows Server, desktop operating system, PowerShell scripts and networking.
• A successful candidate will interface with internal customers of varying technical ability and other technical support teams to resolve a wide range of technical issues.
• The candidate must demonstrate ability to follow standard operating procedures and processes and assist the team in automating processes where possible.
• The candidate must have experience managing support efforts using a ticketing system such as ServiceNow or Remedy.
• The candidate may be called upon to provide occasional after-hours maintenance support overnights and weekends.

• Physical security system and building automation support to meet service level agreements.
• Information systems and applications used in the facility services, law enforcement, and emergency management and preparedness industries.
• Analyze system performance and recommend improvements.
• Resolve complex system issues for commercial applications, operating systems and networks, and triage customer support calls for Tier 2 / Tier 3 escalation service.
• Troubleshoot system performance issues, implement corrective actions.
• Perform server maintenance activities both hardware and software-related, including installations, network configurations, error log reviews, patches, integrity checks, system setups, etc.

• Must have 10 years of experience administering Windows Servers in an enterprise (government-preferred) environment, with an understanding and ability to work within the environmental constraints related to the agency.
• Experience with Windows administration scripting and/or programming.
• Experience with Physical Access Control Systems/Electronic Security Systems and Building Automation Systems.
• Strong working knowledge with enterprise technologies, to include the following:
  • Microsoft System Center Configuration Manager (SCCM).
  • Windows Server Update Services (WSUS).
  • Simple Network Management Protocol (SNMP).
  • Active Directory (AD).
  • Windows Firewall.
  • MS SQL.
  • PKI.
• Must have working knowledge of Windows 2016, 2019 and 2025 Server.
• Must have 5 years of experience creating and maintaining technical documentation.
• Must have 5 years with systems that use high availability architecture.
• Ability to communicate effectively with stakeholders and project teams, assist with security requirements and design, determine deliverables, maintain issues logs, and provide project documentation, with minimal supervision.
• Strong working knowledge of information security management, specifically the Federal Information Security Management Act (FISMA) and relevant standards from the National Institute of Standards and Technology (NIST).
• Demonstrated ability to learn complex Commercial Off-The-Shelf Software (COTS).

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.