Experience: 12%2B, Systems Analyst to support and enhance IT infrastructure, ensuring reliability, security, and optimal system performance. This role involves analyzing business requirements, designing system solutions, troubleshooting issues, and supporting ongoing system operations.
Key Responsibilities:
Conduct analysis to identify functional and non-functional requirements
Design systems aligned with business needs and organizational goals
Analyze existing systems and processes to identify improvement opportunities
Assist in developing test cases and scenarios to ensure product quality
Evaluate system designs for risk, compliance, and performance issues
Support system maintenance including monitoring, troubleshooting, and updates/patching
Manage user access and system configurations
Key Accountabilities
Develop and maintain system design specifications
Create and manage requirements documentation
Provide process improvement recommendations
Perform compliance and risk analysis reporting
Maintain test case repositories and traceability
Required Skills
Strong experience in Operating Systems Administration
Knowledge of Incident Management and IT Operations
Experience with Service Monitoring & Observability tools
Expertise in Configuration and Patch Management
Understanding of Availability and Capacity Management
Basic knowledge of Database Administration
Awareness of GenAI tools and responsible usage
Success Metrics
Requirements Accuracy: Minimal changes after requirement sign-off
Traceability Coverage: High mapping of requirements to test cases and features
Stakeholder Satisfaction: Positive feedback on requirement clarity and completeness
Ideal Candidate Profile
Strong analytical and problem-solving skills
Excellent documentation and communication abilities
Ability to work with cross-functional teams
Detail-oriented with a focus on quality and compliance