System Analyst

Join Our Team at Nueces Electric Cooperative!

At Nueces Electric Cooperative, we take pride in fostering a workplace where employees feel valued, supported, and excited to grow. We are a member-focused organization committed to serving our community with care, accuracy, and respect. Our mission is to create positive experiences by putting people first and ensuring every interaction reflects our values.

We are currently seeking a System Analyst to join our IT Department in Robstown/Calallen, TX. This role is ideal for a highly analytical and detail-oriented professional who excels at evaluating, supporting, and optimizing enterprise systems in a fast-paced operational environment. This position is a 100% on-site role based in our headquarters office. Candidates must be able to work in person during all scheduled work hours. If you have experience proactively defending IT environments, mitigating vulnerabilities, and aligning cybersecurity strategy with business objectives, we encourage you to apply.

At NEC, we believe in taking care of our employees. We offer a comprehensive benefits package that includes medical coverage, retirement plans, paid holidays, vacation and sick leave, and life insurance.

System Analyst

Job Details

• Employment Type: Full-time
• Classification: Exempt
• Reports to: Information Technology Supervisor
• Industry: Electric Utility

Primary Responsibilities

This role is responsible for specifying, designing, installing, and maintaining PCs and local and/or wide area networks. Duties include developing and implementing information system applications, hardware, and software for meter reading systems, as well as other highly technical systems such as advanced communications applications. The position requires thorough and up-to-date knowledge of various computer software and hardware. Interactions with members, colleagues, and the general public are conducted in a courteous and professional manner across all NEC activities. Additionally, the individual keeps the IT Director informed by submitting daily reports on routine operations and the progress of special projects and initiatives.

Essential Job Functions

• Enhances the efficiency of the Cooperative by designing, developing, and implementing new software applications to increase productivity based on use-cases.
• Develops and implements in-house software applications and enhancements for existing applications to improve efficiency of the Cooperative by evaluating existing software applications and work processes.
• Keeps the security level of the Cooperative at a high level by designing and performing network and server security audits.
• Works with department managers to identify and resolve system issues by creating systems or enhancing current systems.
• Ensures systems continuity by creating and maintaining documentation as it relates to system configurations, processes, and service records, including use-case diagrams.

Minimum Qualifications

• Associate degree in CIS or related field, 5 years of experience or equivalent combination of education, experience and certifications. Bachelor's degree preferred.
• Technical Expertise & Skills:
• Analyzing business requirements, troubleshooting system issues, improving system performance, and ensuring technology solutions align with organizational needs
• Maintaining system reliability, enhancing operational efficiency, and supporting strategic technology initiatives across the organization
• Advanced computer literacy, specifically related to information and networking skills
• Ability to learn and train others to use computerized customer information and utility system applications at an advanced level
• Advanced skills in Microsoft Server Software, Linux, and various networking equipment
• Must understand installation, configuration and troubleshooting processes for software, hardware, networking, and accessory equipment
• Advanced knowledge of Word, Excel, Visio, Access, PowerPoint, Project, backup programs, firewalls, VPN devices, and configuration management
• Strong verbal and written communication skills, including the ability to draft reports, professional correspondence, and procedure manuals

Preferred Qualifications

• Bachelor's degree in related field
• Additional relevant IT certifications are highly desirable.

Licenses & Certifications

• Valid Class C Texas Driver's License
• CompTIA Network+ Certification
• Please note: Due to the high volume of applications, we cannot provide status updates by phone. Rest assured that all candidates will be contacted via email if selected for next steps.

Nueces Electric Cooperative (NEC) is more than a non-profit, customer-owned, at-cost electric utility. Founded in 1938, NEC serves over 19,000 electric meters across eight South Texas counties near the beautiful Texas Gulf Coast. NEC is a pioneering cooperative in the industry, becoming the first electric cooperative to voluntarily deregulate in 2005. Today, NEC Retail serves over 32,000 consumers across Texas, offering competitive electric service.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.