Analysis Skills, Architectural Design, Business Analysis, Change Management, Cisco Gateways, Cisco Network Systems, Cisco Unified Communications Manager (CUCM), Computer Systems, Configuration Management, Data Entry, Disaster Recovery, Documentation Design, Electrical Engineering, Emerging Technology, Firewalls, IP (Internet Protocol), IPv6, Identify Issues, Information Technology & Information Systems, Interoperability, Local Area Network (LAN), Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Network Administration/Management, Network Architecture/Engineering, Network Configuration Management, Network Design, Network Integration, Network Monitoring, Network Routers, Network System Hardware, Problem Solving Skills, Project Design, QoS (Quality of Service), Requirements Management, SIP (Session Initiation Protocol), Security Architecture, Security Monitoring, Software Administration, Software Design, Software Development, Software Engineering, Speech Technology, System Architecture, System Integration (SI), System Operations, Systems Administration/Management, Systems Scalability, Technical Leadership, Technical Support, Telecommunications Equipment, Usability Engineering, User Documentation, Virtualization, VoIP (Voice over IP), Voice Applications, Wide Area Network (WAN)