System Development Engineer, Amazon Robotics, QTS (Quality Technology Service)Job ID: 10409894 | Amazon.com Services LLCDo you ever wonder how the packages show up at your door when you ordered from Amazon? Amazon's global fulfillment business is one of the largest and most complex operations in the world. Our technologically advanced warehouses and a fleet of robots are at the center. They form the invisible back half of Amazon that magically turns your click of a button into a product at your door. Quality Technology Service is a key part of that solution, enabling the flow of inventory into and out of warehouses for a shipment.Are you ready for a challenge? Would you like to use your engineering or computer science background to optimize and solve complex problem's? Are you interested in building and supporting robotics supply chain planning software at scale? As a System Development Engineer, you will be responsible to build and support our next generation of supply chain planning (SCP) systems, work that includes scaling our systems to handle thousands of parts for procurement, planning and manufacturing.The System Development Engineer will design, develop, integrate, troubleshoot, and optimize various automation solutions, while acting as an engineering leader for our internal/external engineering partner teams.A commitment to teamwork, hustle, and strong communication skills are absolute requirements. Creating reliable, scalable, and high-performance services and architectures requires exceptional technical expertise. If you have that type of expertise, enjoy working on complex system software, are customer centric, and are motivated about building systems that can be operated at global scale with minimal human intervention, then we want to talk to you!Key Job ResponsibilitiesConfigure and customize the Kinaxis platform to meet the specific requirements of Amazon Robotics' supply chain and operations.Develop and implement complex Kinaxis workflows, business rules, and integrations to automate and optimize supply chain processes.Collaborate with the Kinaxis development team to extend the platform's capabilities through custom applications and extensions to drive continuous enhancements and optimizations.Participate in cross-functional project teams to ensure successful Kinaxis implementations and upgrades.Monitor Kinaxis platform performance, identify areas for improvement and implement optimization strategies to enhance system responsiveness, scalability, and reliability.Proactively troubleshoot and resolve issues related to Kinaxis functionality, integrations, and data processing.Collaborate with business stakeholders to understand their reporting and analytics requirements and translate them into effective Kinaxis solutions.Provide training and support to end-users on the Kinaxis platform, including functionality, workflows, and best practices.Develop user guides, training materials, and documentation to facilitate user adoption and self‑service.Identify opportunities for process improvements and innovations within the Kinaxis platform.Effectively communicate project status, risks, and issues to stakeholders and project sponsors.A Day in the LifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full‑time employees include:Medical, Dental, and Vision CoverageMaternity and Parental Leave OptionsPaid Time Off (PTO)401(k) PlanAbout the TeamThe Amazon Robotics (AR) Technology Enablement Services (TES) Team enables AR's people, purpose, and place to deliver the future. We remove barriers, drive organizational productivity, and foster growth. We serve AR leadership, product customers, and employees, and collaborate with teams throughout FTR. Creating a safe, inclusive, and productive workplace experience. Designing and iterating on learning, development, and engagement solutions to support needs of operators and employees. Synthesizing and articulating AR's long‑term strategy, near‑term goals, product roadmaps, and workforce strategy. Developing and managing cross‑organizational mechanisms, reporting, programs, and sustainability efforts.Basic QualificationsExperience in automating, deploying, and supporting infrastructureExperience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, RustExperience with Linux/Unix1+ years of supply chain experienceProven ability to integrate, configure, and customize Kinaxis Maestro across various supply chain planning functionsPreferred QualificationsExperience with CI/CD pipeline build processesKinaxis Maestro/RapidResponse certifications (Author, Administrator, Integrator, Analytics)End‑to‑End Kinaxis Maestro/RapidResponse implementation projects and experience in Kinaxis Maestro/RapidResponse Application MaintenanceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.USA, MA, N. Reading - 99,100.00 - 160,000.00 USD annuallyUSA, TX, Austin - 99,100.00 - 160,000.00 USD annually#J-18808-Ljbffr