Senior Software Engineer, Backend - IT Product Rippling
Seattle, WA29 days ago
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Skills
- Amazon Web Services (AWS)unmatched
- Appleunmatched
- Automationunmatched
- Bootingunmatched
- Customer Relationsunmatched
- DevOpsunmatched
- Develop and Maintain Customersunmatched
- Endpoint Securityunmatched
- Fleet Managementunmatched
- Identify Issuesunmatched
- Kernel Programmingunmatched
- Mac Operating Systemunmatched
- Manufacturing Data Managementunmatched
- Operating Systemsunmatched
- Performance Analysisunmatched
- Problem Solving Skillsunmatched
- Root Cause Analysisunmatched
- SIP (Session Initiation Protocol)unmatched
- Sales Managementunmatched
- Software Patchesunmatched
- Systems Engineeringunmatched
- Team Playerunmatched
- Vehicle Fleetsunmatched
- Wheel/Front-End Loaderunmatched
Description
Enterprise Engineering organization manages one of the largest macOS client fleets in the world. Our focus is to consistently raise Amazon"s security bar while ensuring a smooth productivity experience for our end users. We are a team of builders managing the solutions for Amazon"s global macOS client fleets. We use AWS products to evolve traditional enterprise tools and services at a large scale.
We are looking for a Systems Development Engineer with extensive macOS knowledge of Fleet Management, troubleshooting expertise, development background, and strong knowledge of macOS performance troubleshooting. If you are passionate about technology, enjoy working with others, and like to solve technical challenges, keep reading. In this role, you and your team will directly influence Amazon"s macOS experience roadmap. You will use native AWS services, external 3rd party services, and DevOps patterns to manage a growing fleet of macOS client devices. This is a hands-on position where your daily activities include macOS administration, integrations, developing tools and automation, root cause analysis, performance analysis, and maintaining service infrastructures. You will contribute to operations and development activities as we build the next generation of macOS management tools.
Every day will bring new and exciting opportunities. Your responsibilities include but are not limited to:
Troubleshoot and solve issues in a globally scaled enterprise environment
macOS client management - patching, OS updates, configuration profile deployments, and MDM policy enforcement
Maintain client management service infrastructure hosted in AWS
Contribute to automation efforts with a primary focus on the macOS client fleet
Key job responsibilities
macOS Platform Expertise
Deep understanding of macOS internals - launchd, system extensions, kernel extensions (kexts), APFS, Gatekeeper, XProtect, TCC (Transparency, Consent & Control)
Proficiency with Apple"s security frameworks - Secure Boot, System Integrity Protection (SIP), notarization, code signing, and Endpoint Security framework
Experience with macOS upgrade lifecycle management (major OS migrations at fleet scale)
MDM & Fleet Management Tools
Hands-on experience with Jamf Pro (or similar MDM: Kandji, Mosyle, Fleet)
Proficiency with Apple Business Manager (ABM), Automated Device Enrollment (ADE), and Volume Purchase Program (VPP)
Configuration Profile creation and management (.mobileconfig, MDM payloads)
Experience with DEPNotify, Setup Assistant customization, and zero-touch deployment workflows
Numbers & Facts
| Location | Seattle, WA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles