Job Title: System Director of Perioperative Services
Reports To: Senior Director, Procedural and Perioperative Services
Job Summary: The System Director of Perioperative Services is responsible for the direction and leadership of operational financial programmatic and personnel activities for all Cayuga Health perioperative services departments. These include Main campus Surgicare, Endoscopy, and Schuyler Hospital. This includes establishing meeting and continuously monitoring the goals and objectives while maintaining alignment with the strategic goals and objectives for Cayuga Health System.
Job Responsibilities:
• Develops and sustains an environment in the patient care units that supports excellence and innovation in clinical nursing practice and patient care through assessing planning implementing and evaluating programs and standards that support positive patient care outcomes. • Directs the overall daily operations of perioperative departments ensuring compliance with JCAHO, local, state, and federal regulations, accreditation, and licensure requirements. • Assures that all perioperative departments complies with all the standards, policies, and procedures of the licensee hospitals. • In conjunction with the Surgical Services leadership establishes and implements short- and long-range goals, objectives, policies, and operating procedures, monitors and evaluates operational effectiveness, and makes changes required for improvement. • Designs, establishes, and maintains an organizational structure and staffing to effectively accomplish the organizations goals and objectives. • Reports on administrative aspects of operations to administration and provides solutions to surgical services and leadership teams. • Appropriately represents the facility internally and externally and fosters positive community relations and image while promoting the center as a community resource. • Develops and fosters effective collaboration between clinical departments and medical staff leadership to ensure an integrated approach to providing services. • Serves as the coordinating force that aligns the resources of the medical center to achieve objectives on time and within budget. • Responsible for making operations a well-run, integrated, multi-disciplinary practice that offers accessibility, improved throughput, and information, all delivered within a culture of service and care that eases the anxiety associated with healthcare services, drives increased market share and financial return, and promotes improved outcomes within the ambulatory environment.
Key Responsibilities:
• Assures ready access to the services of the following perioperative departments: operating room, preoperative and postoperative care units, preadmission testing, OR Scheduling, endoscopy, and sterile processing. • Works with the administrative and medical directors of the clinical programs to establish performance targets and measures, including efficiency targets, patient satisfaction targets, service metrics. • Designs and provides management reports to support providers, managers, in coding, appointment utilization, next appointment availability, capacity analysis, staffing ratios, quality management, and other critical data. • Develops and monitors systems and procedures to ensure timely response to complaints. • Aids in the development of policies and standard workflows. • In collaboration with nursing, finance, and information services, implements practice-wide utilization of centralized services such as competency review, registration, billing services, infection control, etc., to promote enhanced quality, revenue collections, and information flow.
Key Skills and Knowledge:
• Expert knowledge of current clinical nursing standards of care in the Operating Room and perioperative departments. • Computer application related to nursing services. • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. • Coach, mentor, and support new leaders and staff. • Excellent communication skills, both oral and written, to multiple levels of audiences. • Full understanding of overall business processes and surgical operations. • Ability to build and gain consensus. • Ability to work effectively within the health systems decision-making and organizational structure. • Knowledge of computerized information systems used in financial and/or accounting functions. • Well-developed analytical ability and database management skills. • Knowledge of cost control principles and practices. • Ability to use independent judgment. • Analyze situations accurately and adopt an efficient course of action. • Employee development and performance management skills. • Expert knowledge of management practices, including staff recruitment and retention plans. • Familiarity with accreditation and certification requirements and standards. • Proven skill in fiscal management and developing clinical management measures. • Ability to assess business processes and develop improvement plans to optimize efficiency, throughput, and quality of care. • Exhibits a respectful, constructive, and energetic management style. • Effective project management ability. • Ability to work effectively in a matrix organization. • Knowledge of fiscal operations practices and analysis. • Knowledge of developing, monitoring, and submitting budget reports. • Ability to develop and implement marketing strategies.
Requirements:
• Masters degree preferred. • BSN required. • 5 years of experience in healthcare with a focus on surgical services. • 3 years of experience in a surgical services leadership position. • RN license. • AORNCASC or other appropriate leadership certification preferred. • Or equivalent combination of education and/or experience.
Skills, Knowledge & Abilities:
• Expert knowledge of current clinical nursing standards of care in the Operating Room and perioperative departments. • Computer application related to nursing services. • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. • Coach, mentor, and support new leaders and staff. • Excellent communication skills, both oral and written, to multiple levels of audiences. • Full understanding of overall business processes and surgical operations. • Ability to build and gain consensus. • Ability to work effectively within the health systems decision-making and organizational structure. • Knowledge of computerized information systems used in financial and/or accounting functions. • Well-developed analytical ability and database management skills. • Knowledge of cost control principles and practices. • Ability to use independent judgment. • Analyze situations accurately and adopt an efficient course of action. • Employee development and performance management skills. • Expert knowledge of management practices, including staff recruitment and retention plans. • Familiarity with accreditation and certification requirements and standards. • Proven skill in fiscal management and developing clinical management measures. • Ability to assess business processes and develop improvement plans to optimize efficiency, throughput, and quality of care. • Exhibits a respectful, constructive, and energetic management style. • Effective project management ability. • Ability to work effectively in a matrix organization. • Knowledge of fiscal operations practices and analysis. • Knowledge of developing, monitoring, and submitting budget reports. • Ability to develop and implement marketing strategies.