Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) System Engineer with HCA Healthcare you can be a part of an organization that is devoted to giving back!
The System Engineer assists with the design, implementation, monitoring, and supports the HCA system and storage infrastructure. As a primary technical resource, the System Engineer is responsible for the set-up and repair of facility systems and storage infrastructure, including the monitoring and diagnosis of systems and storage performance, and resolution of systems-based incidents and requests reported to the service desk, especially complex incidents requiring research and diagnostics.
The System Engineer maintains the HCA systems and storage environments by adhering to and supporting HCA IT policies and procedures, and recommends process changes that improve the implementation, maintenance and support of facility-based systems equipment. This position assists with facility-based project planning, strategic planning, 24x7 on-call support with other members of IT staff, and may be required to supplement facility-based, on-site support to technical resources.
DUTIES INCLUDE BUT ARE NOT LIMITED TO:
Assist with the design, implementation, monitoring, and support of hardware and software to support the systems and storage infrastructure. This includes, but is not limited to: monitoring servers, SAN, data protection (backup and archive), and distributed services/resources for failures and recommending corrective action.
Assist with the creation, implementation and maintenance of standard operating procedures for equipment installation, configuration support, system operations which improve service and repeatability.
Assist with the maintenance and support of facility-level systems and storage equipment, including but not limited to: server equipment, SAN, data protection, and other distributed services.
Participation in and support of facility-level technical implementation projects.
Provides 24x7 on-call support based on IT staff rotation and carries a pager as warranted, to assist with troubleshooting, coordination, escalation, and resolution of systems or storage-based incidents, equipment failures, etc.
Aids and trains users on proper use of Systems and/or facility technology.
Mentors and trains System Administrators and Associate System Administrators, as needed.
Participates in facility-based IT project planning, as needed.
Effectively works with corporate IT&S personnel to ensure priorities and standards are achieved. This includes, but is not limited to: Customer Support, corporate Wintel Engineering, corporate Security, and external vendors to support facility operations.
Communicates and escalates incidents and requests beyond scope of ability to senior service resources.
Coordinates and participates in regular -wide meetings and workshops with facility technical staff to ensure timely transfer of knowledge which impacts HCA-approved systems and storage architecture and security policies.
Participates in meetings, committees and continuing education to improve individual, departmental and organizational performance.
Aids and trains users on proper use facility technology
EDUCATION
Bachelor’s degree in Information Systems is preferred.
EXPERIENCE
**PowerShell Scripting is a preference**
Python experience preferred
2+ years experience with complex server/storage technologies
CERTIFICATE/LICENSE
MCSA working towards MCTS/MCITP preferred
Valid state drivers license, proof of auto insurance, and reliable personal transportation capable of transporting both employee and standard work equipment
No Travel Required
2 years experience Required Years of Experience
HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Be a part of an organization that invests in you! We are reviewing applications for our System Engineer opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, we are the nation's leading provider of healthcare services, a company comprised of locally managed facilities that includes about 165 hospitals and 115 freestanding surgery centers in 20 states and England and employing approximately 204,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities. Richard M. Bracken serves as Chairman of HCA and R. Milton Johnson is the company's President and Chief Executive Officer.
HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we give them by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality. Investing in our communities is important to us. HCA typically invests about $1.5 billion annually to keep our facilities modern and up-to-date technologically and to expand and add services where needed. Focusing primarily on communities where the company is a leading healthcare provider, HCA selectively adds new facilities in order to better serve our communities.
And because two HCA founders were physicians, we value highly the strong relationships we've created with local physicians. We endeavor to provide them with a wide array of services and modern facilities in order to help them deliver the best possible care.