Reflexive Concepts is seeking a skilled System Engineer to join our Watch Desk team!
Specifically, we are looking for two (2) Watch Desk Engineers to monitor and maintain mission systems around the clock.
The Work:
Monitor system health, availability, performance, and data pipelines
Investigate alerts and incidents and perform authorized recovery actions
Escalate unresolved issues to the appropriate teams
Maintain tickets, shift logs, SOPs, metrics, and reports
Provide concise status updates and effective shift handoffs
Responsibilities:
Develop and review systems engineering documentation, including System Engineering Plans, Initial Capabilities Documents, requirements specifications, and Interface Control Documents
Elicit, derive, allocate, and manage system and derived requirements, with formal change control and traceability to source requirements
Define, design, and control hardware and software interfaces, captured in a common interface format and shared repository
Develop system architectures, design alternatives, and operational concepts using DoDAF and SOA; conduct trade studies and Analysis of Alternatives (AoA)
Plan and coordinate system integration and verification activities across multiple teams
Assess, mitigate, and monitor program risks, including through earned value management (EVM) data
Manage configuration and the system baseline across the lifecycle; serve on the Configuration Control Board (CCB) and Integrated Product Teams
Support DoD Certification & Accreditation, JCIDS documentation, and derived Information Assurance requirements
Perform quantitative analysis of non-functional performance (reliability, maintainability, survivability, etc.) and use models, simulations, and prototyping to reduce risk
Provide technical direction for development, integration, and testing; review WBS, work packages, and IMP; apply agency, national, and international standards
Qualifications:
Twenty (20) years’ experience as a SE in programs and contracts of similar scope, type, and complexity
Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university
Five (5) years of additional SE experience may be substituted for a bachelor’s degree
Required:
Security+ certification (or ability to obtain within six months)
Linux and command-line proficiency
Hardware, software, network, and data-flow troubleshooting
Clear communication and documentation skills
Ability to follow and maintain SOPs, prioritize incidents, and work independently in a 24×7 environment
Experience with Jira, Confluence, Rancher, Elasticsearch, Redis, NiFi, Docker, Kubernetes, AWS, and virtualization
Experience with monitoring tools such as Nagios, Grafana, and Prometheus
Demonstrated experience planning and leading Systems Engineering efforts
Ability to work rotating 12-hour day or night shifts on a two-week schedule (Central time zone)
Numbers & Facts
Location
San Antonio, Texas
Website
http://www.reflexiveconcepts.com
Skills
Architectural Designunmatched
Certification & Accreditation Process (C&A)unmatched
Change Controlunmatched
Command Lineunmatched
Communication Skillsunmatched
CompTIA Security+unmatched
Computer Scienceunmatched
Configuration Managementunmatched
Data Managementunmatched
Department of Defense Architecture Framework (DoDAF)unmatched