Backup Software, Communication Skills, Consulting, Customer Support/Service, Database Backup, Database Management Software/Systems (DBMS), Operating Systems, People Management, Programming Tools, QoS (Quality of Service), Server Hardware, Software Development, Systems Engineering, Systems Management Software, Team Player, Technical Leadership, Technical Support, Technical/Engineering Design
Under the general oversight of the Section Chief/Unit Supervisor, this position
is responsible for planning, installing, administering, and supporting technical
resources for the enterprise server infrastructure. Enterprise server
infrastructure includes server hardware, operating systems, system management
software, data backup, system software, database management software,
applications, storage, and application development tools.
This position provides customer service and consulting support on a broad array
of services and participates in projects from genesis through implementation and
completion. The incumbent will frequently work on projects that require strong
customer service, effective communication, and the ability to work in a team
environment.
The position involves implementing and using new technologies and requires the
ability to function from an enterprise perspective while collaborating with
technical staff, management, and other entities on technical design and business
issues. The position is accountable for the quality of service provided to state
agencies and partners.A
American Technology Consulting