System IT Strategy, Delivery, and Performance Officer

Company

Federal Reserve Bank of San Francisco

When you join the Federal Reserve-the nation''s central bank-you'll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems. We invest in contemporary and emerging technology each year to support the Federal Reserve and our economy, and we're building a dynamic and diverse team for our future.

The Business of IT portfolio provides foundational business management capabilities and services that enable System IT to operate effectively as a unified enterprise function. This portfolio supports all System IT portfolio leaders and operations by delivering core management functions essential to running a mature, scaled IT organization for the Federal Reserve System.

Overview

The System IT Strategy, Delivery, and Performance officer is a senior executive responsible for shaping and operating the System IT strategic planning and performance ecosystem. This leader directs the Strategy, Delivery and Performance pillar, advancing nine core capabilities that strengthen enterprise direction, delivery discipline, vendor partnership effectiveness, and performance transparency across SIT portfolios.

Serving as a strategic integrator for System IT, the Head ensures the System's technology strategy is actionable, measurable, and consistently delivered through unified, modern practices. The role drives the translation of enterprise strategy into measurable initiatives, elevates delivery maturity, modernizes project and portfolio practices, and oversees System IT-wide performance reporting that informs executive decision‑making and enterprise prioritization.

Acting as a force multiplier for System IT leadership, this executive anticipates systemic needs, aligns cross‑portfolio priorities, stewards enterprise delivery standards, and fosters a culture of clarity, accountability, and continuous improvement across the Federal Reserve System's technology landscape.

Key Responsibilities

Strategic Planning, Delivery Leadership, and Performance

• Develop and evolve System IT strategic plans, enterprise outcomes, annual operating plans, and multi‑year transformation roadmaps.
• Translate strategy into measurable initiatives and portfolio priorities in collaboration with portfolio leads.
• Engage with CIO business portfolio leads to align business needs with System IT priorities.
• Ensure strategic outcomes are measurable, reported transparently, and linked to enterprise goals and objectives.
• Establish and guide strategy standards to ensure consistent enterprise outcomes, planning artifacts, and strategic alignment across System IT portfolios.
• Lead enterprise-wide vendor sourcing strategy

Program Delivery Maturity

• Enhance delivery quality, risk identification, compliance, and predictability across programs and initiatives.
• Advance SIT's unified delivery model including standards, planning, execution, change management, and measurement.

Project Delivery Excellence

• Oversee the development of enterprise‑wide coaching, practice scaling, tooling consistency, and adoption support.
• Modernize and standardize project management methodologies and tools across the System.

Performance Measurement & Reporting

• Own SIT performance reporting, ensuring enterprise dashboards and executive reporting provide accurate, timely insights into delivery health, strategic outcomes, and operational performance.

Work Orchestration & Tooling Leadership

• Oversee Work Orchestration Tooling (e.g., Jira, Jira Align, FedPPM, Confluence), ensuring systemwide consistency and alignment across agile, project management, financial management, and portfolio tools.
• Partner with technology teams to ensure tools support required workflows and strategic outcomes.

Agile & Project Delivery Excellence

• Oversee the Agile Center of Excellence to develop enterprise ‑wide agile coaching, practice scaling, tooling consistency, and adoption support.
• Ensure project management standards, methodologies, and tools are modernized and consistently applied across the System.

Leadership & Enterprise Collaboration

• Guide and mentor leaders across Strategy, Delivery and Performance capabilities
• Collaborate with System IT CFO, System IT Communications, Governance & Planning officer, System IT Employee Experience officer, CIO portfolio leaders, and System IT leadership.

Skills and Experience

Education & Credentials

• Bachelor's degree in a technical (e.g. communications, organizational leadership, business, etc.) or a related field.
• Advanced degree (MBA, MPA, MS‑Organizational Change) or professional certification in change, strategy, or communications preferred.

Executive Experience

• 10-15+ years leading enterprise‑scale organizational change or strategy functions in a technology scope or organization.
• Experience influencing senior executives and operating in distributed or federated environments.
• Proven success managing multi‑disciplinary teams supporting enterprise delivery, strategy, and change.

System IT Enterprise Knowledge

• Strong understanding of IT portfolios, governance structures, cross‑function partnership models, and enterprise transformation priorities.
• Familiarity with enterprise delivery functions such as performance reporting, vendor sourcing, and change adoption at scale.

Strategic, Communication & Change Expertise

• Expert in strategic communication, executive storytelling, and simplifying complex technical concepts into clear, actionable insights.
• Proven ability to build enterprise communication and change standards, portfolio alignment, and drive predictable adoption of transformation initiatives.
• Experience integrating strategy, communications, and change practices within enterprise delivery cycles.

Delivery

• Experience implementing agile methodology and standardized project management practices at scale
• Comfort working with enterprise tooling platforms (e.g., Jira, FedPPM, Jira Align) that support transparency, planning, and strategic alignment.

Leadership & Culture

• Track record of building high‑performing, multi‑disciplinary teams while fostering cultures of clarity, accountability, collaboration, and continuous improvement.
• Ability to navigate and influence within a federated governance model, balancing BIT portfolio needs with SIT enterprise priorities.

Locations:

• The selected candidate will reside within a reasonable commuting distance, as defined by the employing Reserve Bank, and will work full-time onsite.
• Eligible Locations: Boston, MA- New York, NY- Philadelphia, PA- Cleveland, OH- Richmond, VA- Atlanta, GA- Chicago, IL- St. Louis, MO- Minneapolis, MN- Kansas City, MO- Dallas, TX- San Francisco, CA

Salary:

Min: $301,900 Mid: $385,600 Max: $482,500*

• The listed salary is applicable to the Federal Reserve Bank of San Francisco. Final offers are determined by factors including the candidate's qualifications, internal alignment considerations, district assignment, and geographic location.

Citizenship Requirements: United States citizenship or lawful permanent resident alien status or visa holder, with at least three or more years of United States residency from the date of legal entry to the United States is required for this position.

Screening: This position has additional screening requirements due to the information accessed while performing the job. These additional screenings would be initiated at the time of offer acceptance and can take up to a couple of months to be completed. You can begin work before the screening is completed; however, continued employment is contingent on acceptable screening results. The areas screened may include education/employment verification, criminal history, credit history, and reference checks.

Sponsorship: The Federal Reserve System will not sponsor a new applicant for employment authorization for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

The Bank is committed to providing reasonable accommodations to individuals with disabilities to participate in the job application or interview process, perform essential job functions and receive other benefits and privileges of employment. The SF Fed is an Equal Opportunity Employer. If you need any assistance or accommodations due to a disability, please let us know at sf.hr.recruitment@sf.frb.org.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Internal Oversight & Governance Family Group

Work Shift

First (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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