System/Network Administrator with Security Clearance

Tech USA Government Solutions

Beltsville, MD

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JOB DETAILS

SKILLS

Analysis Skills, Capacity Analysis, Customer Escalations, Help Desk, Identify Issues, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Linux Administration, Linux Operating System, Management of Information Systems/Technology (MIS), Microsoft Windows Operating System, Mobile Devices, Network Administration/Management, Network Configuration Management, Operating Systems, Performance Management, Problem Solving Skills, Reliability Engineering, Resource Utilization, Security Clearance, Software Administration, System Operations, Systems Administration/Management, Systems Analysis, Systems Maintenance, Technical Support, Unix Operating Systems

LOCATION

Beltsville, MD

POSTED

Today

Requires a Security+ Certification
Experience with MIM and Majestic is a plus • Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
• Manages IT system infrastructure and any processes related to these systems.
• Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution.
• Provides support for the escalation and communication of status to agency management and internal customers.
• Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
• Configures and manages Virtual and storage environments; Linux, UNIX and Windows operating systems; installs/loads operating system software, troubleshoots, maintains integrity; and configures virtual, storage and network components along with implementing operating systems enhancements to improve reliability and performance. The Level 2 System/Network Administrator shall possess the following capabilities:
• Provide support for implementation, troubleshooting and maintenance of IT systems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Provide in-depth experience in trouble-shooting IT systems
• Configure and manage Linux, UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to
• Build, configure, monitor and maintain virtual environments
• Build, configure, monitor and maintain storage environments
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets Qualifications: (U) Five (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree.

About the Company

Tech USA Government Solutions

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