Systems Administrator

University of Colorado Boulder

Boulder, CO

JOB DETAILS
SALARY
$70,900–$79,700 Per Year
SKILLS
Administrative Skills, Analysis Skills, Application Integration, Applications Security, Communication Skills, Community and Social Services, Configuration Management, Continuous Improvement, Contract Management, Customer Relations, Data Recovery, Detail Oriented, Disaster Recovery, Emerging Technology, Enterprise Protection, Frequently Asked Questions (FAQ), High Availability, Homeland Security, Identify Issues, Incident Response, Information Technology & Information Systems, Interpersonal Skills, Microsoft Windows Server, Microsoft Windows System Administration, Network Operations Center, On Call, Performance Tuning/Optimization, Problem Solving Skills, Public Safety, Recreation, Relationship Management, Risk Management, Safety Systems, Security Infrastructure, Service Delivery, Social Security Administration, Software Administration, Software Patches, Systems Administration/Management, Team Player, Technical Support, Vendor/Supplier Licensing, Virtualization
LOCATION
Boulder, CO
POSTED
16 days ago

Systems Administrator

Jobs UNIVERSITY OF COLORADO BOULDER

Jobs UNIVERSITY OF COLORADO BOULDER

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Systems Administrator

Requisition Number:

72522

Location:

Boulder, Colorado

City

Boulder

State

Colorado

Employment Type:

University Staff

Schedule:

Full-Time

Posting Close Date:

16-Jun-2026

Date Posted:

05-Jun-2026

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Job Summary

Job Summary

The CU Boulder Department of Public Safety encourages applications for two Systems Administrator roles. The Systems Administrator is a key member of the University of Colorado Boulder Department of Public Safety (DPS) team, responsible for the administration, support, and maintenance of critical public safety applications, including Genetec, C-CURE, and Axon Fusus, along with their supporting technology infrastructure.

These roles ensure the availability, stability, security, and operational integrity of critically important services through proactive system administration, configuration management, patching, incident response, monitoring, and vendor coordination.

The Systems Administrators will be responsible for the full Genetec server, storage, and database environment, as well as application support. The roles will collaborate with the Office of Information Technology (OIT) for network and data center hosting support and participate in quarterly security reviews with OIT Security. The positions include participation in a 24/7 on-call rotation to ensure uninterrupted service delivery.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Who We Are

Who We Are

The Division of Public Safety seeks to facilitate and coordinate a culture that supports the Boulder campus' commitment to maintain the highest level of ethics, integrity, and safety in the conduct of its operations. We do this though services to enhance community safety, protect life and property, and foster safe, secure, and ethical practices.

The University of Colorado (CU) Boulder is one of America's leading research universities and the flagship of the CU System. As a comprehensive public doctoral Research University, CU Boulder is a member of the Association of American Universities and is classified as an R1 University. The university has nine schools and colleges offering over 150 academic programs and enrolling 35,000 degree-seeking undergraduate and graduate students.

At CU Boulder, we believe in supporting each other and valuing everyone who is part of our community. Our values are expected of all Buffs and lead our actions in the classroom, on campus and in our community. At CU Boulder, we commit to building a more diverse and inclusive campus community. We value different backgrounds, identities and perspectives and believe that engagement with a wide range of ideas and viewpoints can help students learn and grow.

What Your Key Responsibilities Will Be

What Your Key Responsibilities Will Be

Application Administration & Support

  • Administer, configure, and maintain Genetec, C-CURE, and Axon Fusus applications.
  • Ensure high availability, performance, and security of all public safety applications.
  • Troubleshoot application issues, respond to service tickets, and provide Tier 3 support.
  • Coordinate with OIT and vendors for network or data center issues affecting applications.
  • Implement application upgrades, patches, and configuration changes in collaboration with vendors to minimize service disruption.
  • Maintain detailed documentation of application configurations, changes, and operational procedures.

Genetec Server and Storage Administration

  • Manage and maintain the full Genetec on-premise environment, including servers, storage, and database.
  • Collaborate with Genetec vendor to architect and support backup and disaster recovery solutions.
  • Monitor, optimize, and tune system performance to ensure service reliability.
  • Serve as primary on-call contact for Genetec infrastructure incidents.

Systems & Infrastructure Coordination

  • Partner with OIT networking and data center teams for connectivity, hosting support, and security consultation.
  • Raise infrastructure-related incidents to OIT as needed.
  • Maintain awareness of infrastructure changes that could impact applications and ensure application readiness.

Vendor & Contract Management

  • Manage relationships with application and security vendors, including licensing, contracts, and maintenance agreements.
  • Coordinate vendor engagement for troubleshooting, patches, and system updates.

Security, Compliance, & Documentation

  • Ensure application and platform configurations follow university cybersecurity and data privacy standards.
  • Maintain documentation for compliance, auditing, and operational continuity.

Technology Evaluation & Innovation

  • Research emerging public safety technologies and assess potential enhancements for system performance, security, and reliability.

Professional Development & Campus IT Engagement

  • Participate in ongoing professional development to maintain expertise in public safety systems, application administration, and IT standard processes.
  • Act as DPS liaison to OIT and other campus IT units to support application integration, risk management, and security initiatives.

What You Should Know

What You Should Know

Standard business hours M-F, with participation in a 24/7 on-call rotation to support critical public safety applications, including Genetec, C-Cure, and Fusus. Must be willing to respond to incidents promptly and coordinate with OIT and vendors as necessary.

What We Can Offer

What We Can Offer

Annual salary range is $70,900 - $79,700.

Benefits

Benefits

At the University of Colorado Boulder, we are committed to supporting the holistic health and well-being of our employees. Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County's largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation. Explore additional perks and programs through the CU Advantage program.

Be Statements

Be Statements

Be excited. Be willing. Be Boulder.

What We Require

What We Require

  • Bachelor's degree or equivalent combination of education and experience.
  • At least 1 year of experience in:
  • Application support or administration (preferably for security or enterprise systems).
  • Server, storage, and virtualization administration.
  • System troubleshooting, incident response, and ticket resolution.
  • Vendor coordination and contract support.
  • At least 1 year of experience with Genetec, C-CURE, and/or Axon Fusus or similar public safety systems.

What You Will Need

What You Will Need

  • Strong analytical and problem-solving abilities.
  • Excellent interpersonal and communication skills.
  • Ability to collaborate effectively with a diverse range of team members.
  • Strong attention to detail and commitment to operational excellence.
  • Customer-focused demeanor with a dedication to continuous improvement.

What We Would Like You to Have

What We Would Like You to Have

  • Two or more years of experience with system administration / application support with referenced public safety technologies and systems.
  • Experience supporting Genetec or similar integrated security platforms.
  • Familiarity with networking, Windows server administration, databases, and virtualization as they relate to application support.
  • ITIL4 or equivalent IT service management certification.
  • Experience in public safety, campus security, or enterprise security technology environments.
  • Knowledge of backup, disaster recovery, and high-availability planning.

Special Instructions

Special Instructions

To apply, please submit the following materials:

  • A current resume.
  • A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.

We may request references at a later time.

Please apply by June 16, 2026 for consideration.

Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Essential Services

Essential Services

This position is designated "essential/critical services." The incumbent is required to respond to requests for work during campus emergencies (snow, wind, rain, flood and any other natural or man-made event) and report to work for regularly assigned shifts during emergency campus closures.

Posting Contact Information

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email: Recruiting@colorado.edu

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The University of Colorado does not discriminate on the basis of race, color, national origin, ancestry, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, marital status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply. Click here for a list of ADA and Title IX coordinators. To view the Regent policy, please click here. This organization participates in E-Verify. We will provide the Social Security Administration and, if necessary, the Department of Homeland Security, with information from each employee's I-9 form to confirm work authorization.

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