• Ensuring effectiveness of security solutions, including firewalls, anti-virus solutions, and access control.
• Report writing and programming.
• Installing, configuring, maintaining, and troubleshooting PC hardware and network devices.
• Providing user support for software applications including Microsoft O365.
• Establishing new employee computer logins and maintaining user security.
• Maintaining and troubleshooting equipment including computers, video conferencing systems, visual presentation equipment, printers, and mobile devices.
• Working with appropriate vendors to order and maintain equipment.
• Managing servers – troubleshooting, vendor access, applying updates, etc.
• Diagnosing and resolving network, hardware and software incidents
• Responding to incidents and service requests for technical assistance in person, via phone and remotely.
• Tracking and routing incidents and documenting resolutions.
• Two or four-year university degree or college diploma in computer science and/or 2 years equivalent work experience.
• Experience in resolving technical issues and troubleshooting skills.
• Proficiency in Microsoft Office and Office 365.
• Excellent problem solving and communication skills.
• Interest in acquiring new knowledge and skills in IT.
• Strong verbal and written communication skills.
• Comfortable working within a manufacturing environment.
• On call availability during off hours.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
| Location | Green Bay, WI |
| Industry | Manufacturing - Other |
| Company Size | 2,500 to 4,999 employees |
| Year Founded | 1933 |
| Website | http://gbp.com/ |
Green Bay Packaging Inc. is a family-owned, vertically integrated and diversified company consisting of corrugated container plants, folding carton operations, recycled and virgin linerboard mills, pressure-sensitive label manufacturing, specialty converting operations, timberland, and land stewardship and management. Founded in 1933, this Green Bay, WI based company has over 3,600 employees and 37 manufacturing locations located in 14 states. We are dedicated to the innovative and responsible development of our products and resources, with an emphasis on quality, sustainability, and continuous improvement.
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