Call Routing, Cisco Network Systems, Communication Skills, Cross-Functional, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Identify Issues, LinkedIn, PSTN (Public Switched Telephone Network), Problem Solving Skills, QoS (Quality of Service), SIP (Session Initiation Protocol), Systems Administration/Management, TCP/IP (Transmission Control Protocol/Internet Protocol), Testing, VLAN (Virtual Local Area Network), VoIP (Voice over IP), WebEx
- Support and administer enterprise voice or collaboration platforms, with a focus on Cisco Webex Calling.
- Maintain and manage VoIP systems, including SIP, call routing, and PSTN services.
- Apply foundational networking knowledge (TCP/IP, VLANs, QoS, DNS, DHCP) to support voice/collaboration infrastructure.
- Troubleshoot and resolve technical issues related to voice and collaboration platforms.
- Collaborate with vendors, carriers, and cross-functional teams for system support and project delivery.
- Document system configurations, procedures, and troubleshooting steps.
- Communicate effectively with technical and non-technical stakeholders.
- Position is onsite, Monday to Friday, in Rocklin, CA (no remote work).
- No sponsorship available; local candidates only.
- Candidates must have an active LinkedIn profile for submission.
- The interview process will include 2-3 rounds.
- Expected start date is 3-5 weeks from offer.E
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