Systems Administrator Intermediate

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, youll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, youll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About Indiana Office of Technology:

The Indiana Office of Technology provides cost-effective, secure, consistent, reliable enterprise-technology services to our partner agencies so that they can better serve our mutual customer, the Hoosier taxpayer. IOT will also act as the technology and solution enabler for the State, helping its partner agencies achieve business objectives and innovation.

Role Overview:

The Systems Administrator is responsible for the administration and operational management of Windows Server environments. Core duties include enterprise certificate lifecycle management, permissions and access control administration, limited account provisioning, Group Policy Object (GPO) configuration and maintenance, and end‑to‑end server build processes. The role also involves executing additional infrastructure tasks using a combination of native Microsoft technologies and approved third‑party tools. This position adheres to a standard 7.5‑hour workday and requires only minimal night and weekend participation.

Salary:

The salary for this position traditionally starts at $61,022.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day in the Life:

The essential functions of this role are:

• Technical Support

Install, configure, and maintain operating system workstations and servers to support IT business requirements.

Conduct software installations and upgrades to operating systems and layered system software packages.

Test, debug, and document system software upgrades and new releases, including some program design and coding.

Support media management through internal methods and procedures or through offsite storage and retrieval services.

Conduct routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.

• Project Management

Schedule installations and upgrades and maintain them in accordance with established IT policies and procedures.

Develop and promote standard operating procedures.

• Communication & Collaboration

Liaise with different departments to gather requirements and ensure IT solutions meet business needs.

Provide training and support to end-users on newly installed systems or software.

Document and share best practices and troubleshooting steps with the team to ensure consistent support.

• System Administration

Monitor and adjust the system to achieve optimum performance levels.

Ensure workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions.

Ensure data/media recoverability by implementing a schedule of system backups and archive operations.

Responsible for software applications dealing with the overall operating system, such as sophisticated file maintenance routines, telecommunications networks, and computer accounting.

• Planning & Budgeting

Develop and maintain a comprehensive operating system hardware and software configuration.

Code, test, debug, analyze, evaluate, and document system software.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

This position is exempt from overtime compensation for additional work hours that may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

What Youll Need for Success:

Credentials:

• a Bachelors Degree in Computer Technology or related field and 1+ year of experience, or
• an Associates Degree in Computer Technology or related field and 3+ years of experience, or
• at least 5+ years of experience applying the below, outlined knowledge, skills, and abilities in a similar role.
• Related certifications and coursework may be considered for education or experience.

Additional qualifications:

• Advanced knowledge of information technology system, including software and hardware
• Considerable knowledge of software and hardware interactions with other components
• Considerable knowledge of policies, standards, procedures, and techniques
• Considerable knowledge in information technology equipment, operation, and capabilities
• Advanced knowledge in the use of tools and utilities to perform the system work
• Advanced knowledge in performance and tuning techniques
• Ability to establish and maintain a cooperative relationship with others
• Ability to assist others in problem resolutions and recommendations regarding system software performance and abilities
• Advanced knowledge in the business objectives and goals to evaluate the software products' effectiveness Effective communication skills.
• Ability to solve problems effectively and efficiently.
• Able to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefits package for full-time employees that includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans

• Wellness Rewards Program: Complete wellness activities to earn gift card rewards

• Health savings account, which includes bi-weekly state contribution

• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

• Two (2) fully-funded pension plan options

• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

• 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

• Up to 15 hours of paid community service leave

• Combined 180 hours of paid vacation, personal, and sick leave time off

• 12 paid holidays, 14 in election years

• Education Reimbursement Program

• Group life insurance

• Referral Bonus program

• Employee assistance program that allows for covered behavioral health visits

• Qualified employer for the Public Service Loan Forgiveness Program

• Free Parking for most positions

• Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.