Bug Tracking/Defect Management, Business Support, Commercial Off-the-Shelf (COTS), CompTIA Security+, Computer Organizations, Computer Security, Computer Servers, Computer Systems, Computer Workstations, Data Import/Export, Data Recovery, Database Administration, Desktop Administration, Desktop PC, Disaster Recovery, DoD Directive 8140, DoD Directive 8570, Establish Priorities, Government Off-the Shelf (GOTS), Hardware Installation, Identify Issues, Imagery Intelligence (IMINT), Import/Export, Information Technology & Information Systems, Information/Data Security (InfoSec), Linux Operating System, Microsoft Windows Operating System, Microsoft Windows Server, Mobile Devices, Network Administration/Management, Network Attached Storage (NAS), Network Configuration Management, Network Operations Center, On Call, Operating Systems, Oracle Solaris (fka Sun Microsystems Solaris), Performance Management, Policy Development, Preventative Maintenance, Problem Solving Skills, Procedure Development, Production Systems, Red Hat Linux Operating System, Reliability Engineering, SGI IRIX Operating System, SQL (Structured Query Language), Scripting (Scripting Languages), Security Monitoring, Sensitive Compartmented Information (SCI), Service Level Agreement (SLA), Software Administration, Software Evaluation, Software Installation, Software Patches, Software Upgrades, Standard Operating Procedures (SOP), Sybase Product Family, System Operations, Systems Administration/Management, Systems Maintenance, Technical Support, Telephone Skills, Testing, Top Secret Clearance, Unix Operating Systems, Unix System Administration, Web Server, Wide Area Network (WAN), Willing to Travel