Systems Administrator

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• We are seeking to hire an experienced Box Administrator & Data Custodian who will act as a key member of the IT and Data Governance teams, responsible for managing and securing enterprise content within Box.
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• This role will support end users, enforce data governance policies, and ensure the integrity, security, and lifecycle management of organizational data.
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• A successful candidate will be capable of working within established policies and procedures while identifying opportunities to improve data management practices, security posture, and user experience.

Role:

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• Serve as the primary administrator for the Box platform, including user provisioning, access controls, and system configuration.
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• Act as a data custodian by ensuring proper classification, retention, and protection of enterprise data stored in Box.
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• Provide support to employees using Box and serve as an escalation point for complex access, sharing, and collaboration issues.
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• Develop and enforce governance policies related to file sharing, external collaboration, and data lifecycle management.
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• Monitor and audit Box usage to ensure compliance with internal policies and regulatory requirements.
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• Coordinate with security, legal, and compliance teams on data protection initiatives and incident response.
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• Manage integrations between Box and other enterprise systems (e.g., Microsoft 365, Salesforce, identity providers).
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• Communicate system updates, policy changes, and best practices to business stakeholders and end users.
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• Identify opportunities to improve data organization, storage efficiency, and collaboration workflows.
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• Research and implement new Box features, tools, and automation capabilities to enhance productivity and security.
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• Ensure timely resolution of user issues by documenting impact, assigning priority, and tracking to resolution.
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• Support data migration, cleanup, and archival initiatives across department
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• 3-5 years of experience administering Box in an enterprise environment.
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• Strong understanding of data governance principles, including data classification, retention, and compliance.
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• Knowledge of identity and access management (IAM), including SSO, MFA, and role-based access controls.
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• Familiarity with enterprise security practices such as DLP (Data Loss Prevention), encryption, and audit logging.
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• Strong knowledge of Box features including Shield, Governance, Relay, and Platform APIs with integrations.
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• Ability to analyze and remediate data access risks and permission issues.
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• Strong communication skills to work with both technical teams and business stakeholders.
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• Experience documenting processes, policies, and technical configurations.
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• Ability to manage multiple priorities and respond effectively to data-related incidents.
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• Understanding of compliance frameworks (e.g., GDPR, SOC 2, HIPAA) is a plus.
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