Systems Administrator

Endurance IT Services is seeking a Systems Administrator or Junior Systems Engineer to support a Managed Services Provider (MSP) environment. This role is hands-on and customer-facing, focused on supporting small-to-mid-sized business (SMB) clients, maintaining Microsoft 365 environments, and contributing to infrastructure and server-related projects.

• Provide onsite and remote technical support for SMB clients (10–50 users)
  
• Assist with Microsoft 365 and Exchange administration, including migrations and implementations
  
• Support data center hosting environments and client infrastructure
  
• Monitor and respond to security alerts and incidents
  
• Troubleshoot technical issues and guide end users toward effective solutions
  
• Participate in onboarding new client environments and service setups
  
• Contribute to server and infrastructure-related project work
  
• Ensure reliable day-to-day operation of client systems and environments
  
• Coordinate tasks and priorities across multiple client environments
  

This role operates in a client-facing MSP environment and requires flexibility to work onsite in Mechanicsville, VA four days per week, with occasional work-from-home options as needed.

• 3+ years of experience in Systems Administration, Infrastructure, Help Desk, or Desktop Support roles
  
• Strong working knowledge of Microsoft 365, Exchange Online, and Windows environments
  
• Experience supporting multiple clients or working in an MSP environment is preferred
  
• Basic understanding of networking concepts; willingness to learn (training available)
  
• Strong verbal and written communication skills with a positive and professional demeanor
  
• Excellent customer service skills, with patience and attention to user needs
  
• Strong time management, organizational, and multitasking abilities
  
• Ability to work independently in a client-facing environment
  

• 6-month contract-to-hire opportunity
  
• Location: Mechanicsville, VA (4 days onsite, flexible work-from-home options as needed)
  
• Generous 6 weeks of PTO offered from day one
  
• Opportunity for career growth into engineering-level responsibilities, including network and security exposure
  

Some opportunities may not be exclusive and may evolve as we work with clients—but our mission remains consistent: helping candidates find the right job that aligns with their skills and career goals.