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Systems Administrator (SaaS)

General Dynamics Information Technology
  • Springfield, Missouri
    4 days ago

    Job Description

    Type of Requisition:

    Regular

    Clearance Level Must Currently Possess:

    Top Secret/SCI

    Clearance Level Must Be Able to Obtain:

    Top Secret SCI + Polygraph

    Public Trust/Other Required:

    None

    Job Family:

    IT Infrastructure and Operations

    Job Qualifications:

    Skills:

    Backup and Recovery, Software Deployments, Software Installations

    Certifications:

    None

    Experience:

    5 + years of related experience

    US Citizenship Required:

    Yes

    Job Description:

    Manages the functionality and efficiency of a group of computers running on one or more operating systems.

    The Systems Administrator (SA) will work as part of an elite and agile team responsible for maintaining and improving system functionality through proactive interaction with the customer, comprehensive understanding of their primary GEOINT exploitation system, and knowledge of the production mission. The successful candidate will provide on-site, on the floor, technical and system administration support through troubleshooting and implementing appropriate solutions to software/hardware anomalies as they occur. The SA will automate Software deployments, package Software, troubleshoot VDI endpoints, virtual machines and Geospatial/corporate software issues as well as make corrective recommendations as necessary. Likewise the candidate should be able to quickly respond to application/hardware related issues, resolve on the spot problems (where possible), replicate the issue for internal analysis/diagnosis, and assist in the preparation of technical documentation that can accurately depict the problem and/or solution for feedback to the team.

    1. Manages the functionality and efficiency of a group of computers running on one or more operating systems.

    2. Maintains the integrity and security of servers and systems.

    3. Sets up administrator and service accounts.

    4. Maintains system documentation

    5. Interacts with users and evaluates vendor products.

    6. Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery.

    7. Develops and monitors policies and standards for allocation related to the use of computing resources.

    8. May program in an administrative language.

    9. Develops and implements testing strategies and document results.

    10. Provides advice and training to end-users.

    11. Provides guidance and work leadership to less-experienced staff members.

    12. Maintains current knowledge of relevant technologies as assigned.

    13. Participates in special projects as required.

    EDUCATION

    Bachelors Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

    QUALIFICATIONS

    5-10 years of directly related experience in systems administration and analysis.

    Unique/Additional Requirements:

    • Provides support for maintenance and change requests of all "user facing" devices and systems
    • Attention to detail, strong organizational skills
    • Strong writing skills (document creation and note taking)
    • Strong time management skills
    • Ability to work within a team for projects and/or tasks
    • Multi-mission environment experience
    • Experience with Microsoft Office Suite (Excel, Word, PowerPoint)
    • Ability to troubleshoot and document various problems
    • Excellent customer service skills

    Desired Skills:

    Journeyman knowledge or understanding of the following methodologies:

    • Software package/binary deployment (Tanium, Numecent, XenApp, SCCM/MECM)
    • Service+ experience
    • Thin Client operating systems and virtual hosted desktop OS (AVD/ThinPro/Citrix)
    • Client operating systems (Windows 11)
    • Virtual Desktop Infrastructure (Azure Virtual Desktop, ESX/vSphere4, XenDesktop)
    • Advanced Scripting in Python / PowerShell
    • Log Analysis experience for troubleshooting

    Location: Customer Site

    US Citizenship Required


    GDIT IS YOUR PLACE
    At GDIT, the mission is our purpose, and our people are at the center of everything we do.
    Growth: AI-powered career tool that identifies career steps and learning opportunities
    Support: An internal mobility team focused on helping you achieve your career goals
    Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
    Community: Award-winning culture of innovation and a military-friendly workplace

    OWN YOUR OPPORTUNITY
    Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

    #RoverGSS

    The likely salary range for this position is $125,800 - $170,200. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

    Scheduled Weekly Hours:

    40

    Travel Required:

    None

    Telecommuting Options:

    Onsite

    Work Location:

    USA VA Springfield

    Additional Work Locations:

    USA MO St. Louis

    Total Rewards at GDIT:

    Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

     

     


    Our Identity Verification Process:

    As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

     

     

    About Our Work:

    We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

    Join our Talent Community to stay up to date on our career opportunities and events at

    gdit.com/tc.

    Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

    Numbers & Facts

    LocationSpringfield, Missouri
    IndustryAerospace and Defense
    Company Size10,000 employees or more
    Websitehttps://gdit.com/careers

    About Company

    General Dynamics Information Technology solves our customers’ challenges through future-focused technology and services, ingenuity and deep mission-knowledge. Partnering with government, defense, the intelligence community, industry leaders and cutting-edge technology companies, we deliver solutions that make a difference – helping our customers to advance mission performance, transform operations and discover opportunities to build a better future.

    Headquartered in Fairfax, Va., with major offices worldwide, General Dynamics IT and General Dynamics Mission Systems form the Information Systems and Technology (IS&T) business group of General Dynamics. IS&T and the Aerospace, Combat Systems and Marine Systems groups form General Dynamics Corp.

    Skills

    • Accidental Death and Dismemberment (AD&D)unmatched
    • Analysis Skillsunmatched
    • Artificial Intelligence (AI)unmatched
    • Biometricsunmatched
    • Change Requests/Ordersunmatched
    • Citrix Product Familyunmatched
    • Citrix XenAppunmatched
    • Citrix XenDesktopunmatched
    • Cloud Computingunmatched
    • Computer Scienceunmatched
    • Computer Serversunmatched
    • Contract Requirementsunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Data Recoveryunmatched
    • Defense Intelligenceunmatched
    • Desktop Virtualizationunmatched
    • Detail Orientedunmatched
    • Documentationunmatched
    • Geospatial Intelligence (GEOINT)unmatched
    • Governmentunmatched
    • Hardware Installationunmatched
    • Health Planunmatched
    • Identify Issuesunmatched
    • Information Technology & Information Systemsunmatched
    • Insuranceunmatched
    • Intelligence Communityunmatched
    • Leadershipunmatched
    • Microsoft Excelunmatched
    • Microsoft Officeunmatched
    • Microsoft PowerPointunmatched
    • Microsoft Windows Azureunmatched
    • Microsoft Windows Operating Systemunmatched
    • Microsoft Wordunmatched
    • Operating Systemsunmatched
    • Organizational Skillsunmatched
    • People Managementunmatched
    • Policy Developmentunmatched
    • Problem Solving Skillsunmatched
    • Product Testingunmatched
    • Professional Servicesunmatched
    • Python Programming/Scripting Languageunmatched
    • Scripting (Scripting Languages)unmatched
    • Software Administrationunmatched
    • Software Developmentunmatched
    • Software Distributionunmatched
    • Software Installationunmatched
    • Software as a Service (SaaS)unmatched
    • System Center Configuration Manager (SCCM)unmatched
    • Systems Administration/Managementunmatched
    • Systems Analysisunmatched
    • Systems Maintenanceunmatched
    • Technical Deliveryunmatched
    • Technical Supportunmatched
    • Technical Writingunmatched
    • Thin Clientsunmatched
    • Time Managementunmatched
    • United States Citizenunmatched
    • VMWare ESX/ESXiunmatched
    • VMWare vSphereunmatched
    • Vendor/Supplier Evaluationunmatched
    • Virtual Hostingunmatched
    • Virtual Machine (VM)unmatched
    • Willing to Travelunmatched
    • Windows PowerShellunmatched
    • Writing Skillsunmatched

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