Systems Administrator Sr.

JOB DESCRIPTION

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.

TITLE: Senior Systems Administrator

JOB OVERVIEW: The Senior Systems Administrator serves as a technical lead and subject-matter expert for assigned enterprise server platforms and infrastructure services supporting 24x7x365 clinical and business operations. The position leads resolution of complex, high-impact, recurring, and cross-platform issues, designs and implements infrastructure solutions, and develops technical standards for configuration, security, automation, performance, resilience, recovery, lifecycle management, and operational support. The Senior Systems Administrator leads complex or high-risk technical workstreams, provides technical direction to administrators and project teams, mentors staff, and develops roadmap and lifecycle recommendations for assigned platforms and services.

DEPARTMENT: Information Technology

WORK HOURS: As required to fulfill responsibilities, including on-call, after-hours, and emergency response coverage. This is a hybrid role; onsite work will be required to support data center, server, vendor, project, maintenance, and incident response activities.

REPORTS TO: Manager, Infrastructure Services

PREREQUISITES:

Bachelor''s degree in Computer Science, Information Systems, or a related technical field required. Equivalent combination of education and experience may be considered in lieu of degree.

Minimum of five (5) years of progressive experience in enterprise IT infrastructure, systems administration, or systems engineering required. Experience must include extensive technical work with Microsoft Azure, Microsoft Entra ID, Microsoft 365, endpoint and server management platforms, monitoring and observability tools, backup platforms, virtualization platforms, cloud governance practices, cloud operational support, automation platforms, APIs, infrastructure-as-code methodologies, and hosted, private cloud, or hybrid cloud environments.

Advanced experience supporting Windows Server, Active Directory, identity and access management, enterprise patching, monitoring, backup/recovery, system hardening, and mission-critical infrastructure services required. Previous experience must also include leading technical workstreams, designing operational standards, mentoring administrators, and coordinating complex changes in an enterprise production environment required.

Two (2) current industry-recognized enterprise infrastructure, operating system, cloud, security, virtualization, or IT service management certifications required (may include but not limited to: CompTIA Server+, Network+, Security+, Microsoft Fundamentals, Azure Fundamentals (AZ-900).

Microsoft Certified: Windows Server Hybrid Administrator Associate required.

QUALIFICATIONS:

Strong troubleshooting skills with the ability to determine root cause, assess risk, restore service, and document corrective actions.

Working knowledge of IT Service Management practices, including incident, problem, change, configuration, request, and knowledge management.

Strong communication, documentation, problem-solving, prioritization, and organizational skills.3. Ability to produce accurate work, meet deadlines, adapt to changing priorities, and function in an environment with a wide variety of duties and frequent interruptions.

Ability to lead small projects or technical work efforts appropriate to level.

Healthcare IT experience, including familiarity with HIPAA/HITECH expectations and clinical systems support, preferred.

UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS:

Requires the ability to move server, storage, workstation, and networking equipment weighing