Systems Administrator, University Advancement

Cleveland State University

  • Cleveland, OH
  • 30+ days ago
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    Skills

    • Analysis Skillsunmatched
    • Background Investigationunmatched
    • Business Solutionsunmatched
    • CSS (Cascading Style Sheet)unmatched
    • Communication Skillsunmatched
    • Computer Programmingunmatched
    • Computer Scienceunmatched
    • Customer Relationship Management (CRM)unmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Debugging Skillsunmatched
    • ERP (Enterprise Resource Planning)unmatched
    • Establish Prioritiesunmatched
    • HTML (HyperText Markup Language)unmatched
    • Higher Educationunmatched
    • Identify Issuesunmatched
    • Information Technology & Information Systemsunmatched
    • Leadershipunmatched
    • Legalunmatched
    • Microsoft Access Databaseunmatched
    • Microsoft Excelunmatched
    • Microsoft Officeunmatched
    • Microsoft Outlookunmatched
    • Microsoft PowerPointunmatched
    • Microsoft Wordunmatched
    • Organizational Skillsunmatched
    • Peoplesoftunmatched
    • Policy Developmentunmatched
    • Policy Implementationunmatched
    • Presentation/Verbal Skillsunmatched
    • Procedure Developmentunmatched
    • Procedure Implementationunmatched
    • Reporting Skillsunmatched
    • SQL (Structured Query Language)unmatched
    • Systems Administration/Managementunmatched
    • Systems Maintenanceunmatched
    • Technical Supportunmatched
    • Technical Writingunmatched
    • University/School Policiesunmatched
    • Writing Skillsunmatched

    Description

    Posting Details

    Posting Details

    Business Title Systems Administrator, University Advancement Posting Category Administrative and Professional Salary Grade 05T Salary Plan Professional Staff - SEIU Hiring Range /Pay Rate Department Advancement Services Department Description Position Location Main Campus FTE 1.0 Job Summary

    Performs a variety of technical and data support functions for the Customer Relationship Management (CRM) software i.e., Slate to facilitate access and use of the system. Provides system maintenance, troubleshooting, technical support, and training. Maintains the technical documentation of the CRM system and related technologies. Develops reports and improves reporting capabilities for stakeholders. Works collaboratively with Advancement to develop, establish, and implement policies and procedures for utilization of CRM system data. Performs other functionally related duties as assigned.

    Minimum Qualifications

    • Bachelor's degree preferably in information technology, computer science, information management or related field.
    • Four (4) years of work experience with CRM systems or related systems. Experience needs to include Structured Query Language (SQL), Hyper Text Markup Language (HTML) and Cascading Stylesheets (CSS).

    Preferred Qualifications

    • Master's degree in information technology, computer science, information management or related field.
    • Previous experience with advancement CRM.
    • Working knowledge of institutional information requirements in a higher education setting.
    • Project leadership experience in information systems.
    • Experience working with an enterprise resource planning (ERP) system, i.e., PeopleSoft.

    Knowledge, Skills, and Abilities (KSAs)

    • Ability to analyze and debug basic computer-related problems.
    • Working knowledge of multi-domain systems and enterprise-wide information systems.
    • Effective written and verbal communication skills, organizational skills, and decision-making abilities.
    • Ability to work effectively with a wide range of constituencies in a diverse community and communicate well with people in a team environment.
    • Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams and PowerPoint.
    • Ability to effectively plan and coordinate, establish and maintain effective working relationships and prioritize workloads based on available resources.
    • Excellent analytical and programming skills.

    Requisition Number PT0703884S Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting Special Instructions to Applicants Applicant Instructions

    Offer of employment is contingent on satisfactory completion of the University's verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.

    Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.

    Hours per week 40 Work Schedule

    Typically Monday-Friday, usually 8:00 am- 5:00 pm.

    Advertising Copy Full Time/Part Time Full Time Posted Date 06/16/2026 Close Date/Application Deadline Open Until Filled Yes Review Begins 06/23/2026 Tentative Start Date

    Supplemental Questions

    Required fields are indicated with an asterisk (*).

      • Do you have a Bachelor's degree preferably in information technology, computer science, information management or related field?
    • Yes

    • No

      • Do you have Four (4) years of work experience with CRM systems or related systems. Experience needs to include Structured Query Language (SQL), Hyper Text Markup Language (HTML) and Cascading Stylesheets (CSS)?
    • Yes

    • No

      • Are you a current, internal SEIU applicant/team member?
    • Yes

    • No

      • How did you hear about this employment opportunity?
    • Public Job Posting

    • Internal Job Posting

    • Agency Referral

    • Advertisement/Publication

    • Personal Referral

    • CSU Website

    • Other

    • If you selected 'Public Job Posting" or "Other" please provide source.

    (Open Ended Question)

      • Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.
    • Yes

    • No

      • Are you able to perform the essential functions of this position with or without reasonable accommodation?
    • Yes

    • No

    Application Documents

    Required Documents

    • Resume

    Optional Documents

    • Cover Letter/Letter of Application

    Numbers & Facts

    LocationCleveland, OH

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