Analysis Skills, Background Investigation, Business Solutions, CSS (Cascading Style Sheet), Communication Skills, Computer Programming, Computer Science, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Debugging Skills, ERP (Enterprise Resource Planning), Establish Priorities, HTML (HyperText Markup Language), Higher Education, Identify Issues, Information Technology & Information Systems, Leadership, Legal, Microsoft Access Database, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Organizational Skills, Peoplesoft, Policy Development, Policy Implementation, Presentation/Verbal Skills, Procedure Development, Procedure Implementation, Reporting Skills, SQL (Structured Query Language), Systems Administration/Management, Systems Maintenance, Technical Support, Technical Writing, University/School Policies, Writing Skills
Posting Details
Posting Details
Business Title Systems Administrator, University Advancement Posting Category Administrative and Professional Salary Grade 05T Salary Plan Professional Staff - SEIU Hiring Range /Pay Rate Department Advancement Services Department Description Position Location Main Campus FTE 1.0 Job Summary
Performs a variety of technical and data support functions for the Customer Relationship Management (CRM) software i.e., Slate to facilitate access and use of the system. Provides system maintenance, troubleshooting, technical support, and training. Maintains the technical documentation of the CRM system and related technologies. Develops reports and improves reporting capabilities for stakeholders. Works collaboratively with Advancement to develop, establish, and implement policies and procedures for utilization of CRM system data. Performs other functionally related duties as assigned.
Minimum Qualifications
- Bachelor's degree preferably in information technology, computer science, information management or related field.
- Four (4) years of work experience with CRM systems or related systems. Experience needs to include Structured Query Language (SQL), Hyper Text Markup Language (HTML) and Cascading Stylesheets (CSS).
Preferred Qualifications
- Master's degree in information technology, computer science, information management or related field.
- Previous experience with advancement CRM.
- Working knowledge of institutional information requirements in a higher education setting.
- Project leadership experience in information systems.
- Experience working with an enterprise resource planning (ERP) system, i.e., PeopleSoft.
Knowledge, Skills, and Abilities (KSAs)
- Ability to analyze and debug basic computer-related problems.
- Working knowledge of multi-domain systems and enterprise-wide information systems.
- Effective written and verbal communication skills, organizational skills, and decision-making abilities.
- Ability to work effectively with a wide range of constituencies in a diverse community and communicate well with people in a team environment.
- Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams and PowerPoint.
- Ability to effectively plan and coordinate, establish and maintain effective working relationships and prioritize workloads based on available resources.
- Excellent analytical and programming skills.
Requisition Number PT0703884S Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting Special Instructions to Applicants Applicant Instructions
Offer of employment is contingent on satisfactory completion of the University's verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week 40 Work Schedule
Typically Monday-Friday, usually 8:00 am- 5:00 pm.
Advertising Copy Full Time/Part Time Full Time Posted Date 06/16/2026 Close Date/Application Deadline Open Until Filled Yes Review Begins 06/23/2026 Tentative Start Date
Supplemental Questions
Required fields are indicated with an asterisk (*).
(Open Ended Question)
- Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.
Yes
No
- Are you able to perform the essential functions of this position with or without reasonable accommodation?
Yes
No
Application Documents
Required Documents
Optional Documents
- Cover Letter/Letter of Application
C
Cleveland State University