Systems Administrator (Windows)

SYSTEMS ADMINISTRATOR (WINDOWS) (RDTE)

 Bowhead is seeking a dedicated and experienced Windows System Administrator to join our IT team in Dahlren, VA. In this role, you will be part of a team for our Windows 11 desktop environment while also taking on critical responsibilities managing our Windows Server infrastructure. A significant focus of this position includes overseeing system updates, patch management, and maintaining software licensing compliance for applications hosted on our servers.

The Systems Administrator will be responsible for:

• Theinstallation, operation, configuration, customization and usage of assigned products installed on Windows 11Computers. 
• Track, manage, deploy, audit and troubleshoot software licenses hosted on Windows Servers to ensure strict vendor compliance and efficient resource allocation. 
• Candidate must demonstrate familiarity with VM/vSphere environments, including experience managing and configuring virtual machines and VM servers. 
• Applying advanced diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. 
• Specific support consists of troubleshooting hardware, software, and network related issues encountered by users. 
• Hardware support includesPCs, printers, scanners, and Common Access Cards (CAC), etc 
• Software support includes but is not limited to Windows operating systems, Microsoft Office 365, and various specialty engineering and scientific development software/tools. 
• Ability to conduct ACAS scans and effectively remediate identified vulnerabilities. 
• Installation of new software releases, system upgrades, evaluation, and installation of patches and to resolve software related issues and Information Assurance Vulnerabilities (IAVs). 
• Systems Administrator will utilize ServiceNow to maintain the established Incident Tickets and Change Request process to track support 
• Maintain and develop IT related standard operating procedures required to support the organization. 
• Support also includes working with the organizations Information System Security Officer (ISSO) for achieving system accreditation. 
• Provide recommendationto future IT needs of the organization. 
• Work independently as well as in a support environment to meet deadlines while simultaneously performing multiple tasks.  
• Work with the Help Desk; but also with various Department Points of contacts as needed to resolve customer problems. 
• Must have demonstrated ability to produce system specifications, design requirements, test evaluation planning documents, and technical publications and reports.  
• Scripting knowledge is a plus, with Powershell, PowerCLI or another language.  

• A minimum of three to five (3-5) years of professional experience. 
• Demonstrates strong troubleshooting skills along with strong analytical and problem-solving skills. 
• Must have the ability to multi-task and assist others to resolve IT related issues is essential. 
• Must have knowledge in the installation, maintenance, and administration of computer systems in a LAN/WAN environment. 
• Requires a strong understanding of current Microsoft supported Windows operating systems. 
• An understanding of Linux operating systems is desirable. 
• Requires a high level of competency in both written and oral communications skills is strongly desired with ability to work in a team environment. 
• DoD Directive 8570.1 Information Assurance Technical Level II certification required (i.e., Security+ CE, GSEC, SSCP, or CCNA-Security). 
• Familiarity with the Department of Defense (DOD) networking and security accreditation processes and procedures is required. 
• A working knowledge of Windows Active Directory is required. 
• A working knowledge of current Security Technical Implementation Guides (STIGs) and Risk Management Framework (RMF). 
• Knowledge of Nessus ACAS tool.   

Physical Demands:

• Must be able to lift up to 10-25 pounds
• Must be able to stand and walk for prolonged amounts of time
• Must be able to twist, bend and squat periodically

SECURITY CLEARANCE REQUIREMENTS: Must be able to maintain a security clearance at the Top Secret level. US Citizenship is a requirement for Top Secret clearance at this location

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