Systems Administrator- Windows

Overview

Support the implementation and ongoing operation of enterprise applications and systems across on-premises and cloud environments. In this role, you will work alongside senior administrators and engineering partners to help maintain reliable services, automate routine operational tasks, and improve monitoring, alerting, and dashboarding. You will provide day-to-day operational support for research and development teams using enterprise and ArcGIS Online technologies while developing your skills in infrastructure, troubleshooting, and automation.

Responsibilities

• Support Windows based systems in physical and virtual environments by performing installations, upgrades, and troubleshooting
• Perform day-to-day administration of server platforms, including availability, performance, and capacity monitoring
• Partner with DevOps teams to support and improve infrastructure reliability and operational efficiency
• Develop and implement automation to streamline routine operational tasks and reduce manual effort
• Maintain security compliance through regular patching, vulnerability remediation, and adherence to corporate policies
• Provide operational reporting and metrics to leadership and participate in governance and change-management meetings
• Contribute to documentation by updating standards, procedures, runbooks, and operational processes

Requirements

• 1+ years of IT experience (including internships, co-ops, labs, or equivalent hands-on experience) supporting Windows endpoints and/or Windows Server
• Working knowledge of Active Directory, DHCP, DNS, and certificate management
• Experience with scripting and automation using one or more of the following: Python, PowerShell, or JavaScript
• Understanding of storage and resiliency concepts (SAN/NAS, backup technologies, load balancing, and clustering)
• Excellent written and verbal communication skills
• Ability to prioritize effectively, learn quickly, and work independently with appropriate guidance; availability for occasional after-hours/on-call support as needed
• Bachelor’s degree in Computer Science, Information Systems, or a related STEM field

Recommended Qualifications

• Experience supporting a variety of server technologies (application, web, database, virtualization, storage, load balancers, and firewalls)
• Cloud experience with AWS and/or Azure
• Knowledge of containers and container orchestration (Docker, Kubernetes)
• Relevant certifications (such as AWS, VMware, Microsoft)
• Experience with enterprise hardware and vendors (such as Dell, Cisco, NetApp)
• Operational familiarity with key AWS and Azure services (such as EC2, S3, RDS, VPC, IAM)
• Exposure to evaluating tools or vendor products and sharing recommendations with the team
• Interest in hardware performance, reliability, and optimization
• Experience with AI technologies, platforms, or frameworks (such as implementing AI-driven automation, monitoring, or analytics solutions)

#LI-TM1

#LI-onsite