Systems Adminstrator / Communications Analyst Advisor

GovCIO is currently hiring for a System Adminstrator / Communcations Analyst Advisor to support SOUTHCOM communications and executive leadership. This position will be located in Doral, FL and will be an onsite position.

SOUTHCOM systems are installed at various locations such as auditoriums, conference rooms, executive suites, team rooms, mobile VTC carts, portable AV systems, and desktop VTC systems. These systems are networked together with dedicated network switches, bridges, and cabling (Back End) and centrally controlled using specialized VTC/IPTV/AV Software, Hardware, and control appliances (Front End). The team provides video teleconferencing (VTC), Internet Protocol Television (IPTV) and audiovisual (AV) installation and maintenance support for multiple locations.

Gathers information concerning the capabilities of Company products; investigates the technical capabilities of Company products and competing equipment and/or solutions; stays abreast of developments in hardware and software. Generates quantifiable requirements based on customer description, system planning and design, and ensures requirements comply through formal verification methods. Translates high level product development strategies into network and system requirement specifications and works with other engineering disciplines to develop lower level detailed implementation requirements. Establishes and coordinates development of standards, practices, and procedures as related to the overall network and system development. Designs interfaces and brings network and system elements together so they work as a whole. Assesses performance using evaluation criteria and technical performance measures. Customer liaison and support for business development activities and to understand and shape requirements.

• Provide day-to-day administration and maintenance of computer systems, network servers, and virtualization technologies, ensuring their reliable operation and optimal performance.
• Install and upgrade computer components and software, manage virtual servers, and implement automation processes to streamline IT operations.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing issues, and assessing their impact.
• Create and maintain comprehensive system documentation, including configuration guides, troubleshooting procedures, and inventory records.
• Perform regular backup operations, implement data protection measures, and maintain disaster recovery and failover procedures.
• Provide support to Desktop and Enterprise Service Desk Teams, ensuring timely resolution of desktop application, workstation, and related equipment problems.
• Monitor and manage all installed systems and infrastructure to ensure optimal performance and resource use, including capacity planning, storage planning, and database performance.
• Install patches, implement security measures, and ensure compliance with security protocols to protect IT systems and data.
• Develop and maintain comprehensive documentation for system configurations, network diagrams, and operational procedures.
• Monitor system performance and resource utilization to ensure high availability and optimal functioning. 
• Receive guidance and direction from more senior staff.

High School with 6 - 9 years (or commensurate experience)

• Clearance Required: Top Secret 
• Must be able to obtain and maintain a DoD TS/SCI clearance.  

Required Skills and Experience

• Bachelor’s degree in related discipline from an accredited college or university. Two additional years of experience may be substituted for a degree.
• 6+ years direct/related experience
• DoD 8570 compliance with Information Assurance Technical (IAT), Level II or higher
• Working technical competency in one or more of the following supported platforms: Microsoft Windows Server, Red Hat Enterprise Linux servers, MS Hyper-V/VMWare/ESx/Xen Hypervisors, Enterprise networking/firewalls/intrusion detection/prevention systems, forensic analysis/vulnerability assessment, Group Policy management and configuration.

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