Systems Analyst 2

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Systems Analyst 2

Location(s): Austin, TX


Summary:
Seeking a Systems Analyst II to support healthcare and Medicaid-related application development initiatives. The role involves gathering and documenting business requirements, analyzing business processes, creating functional specifications, supporting testing activities, and serving as a liaison between technical and non-technical stakeholders throughout the Software Development Life Cycle (SDLC). The analyst will help ensure solutions meet business needs, comply with established standards, and support continuous improvement efforts.

Key Responsibilities:

• Gather, analyze, and document business and system requirements through collaboration with business stakeholders and subject matter experts.
• Create use cases, process flows, wireframes, acceptance criteria, and other project documentation.
• Analyze existing and proposed business processes to assess system impacts and recommend solutions.
• Assist with project documentation and online help content development.
• Ensure application and solution designs comply with organizational standards and requirements.
• Develop and execute test plans, test scripts, and test data; validate results and support defect resolution.
• Monitor enhancement activities and communicate project status, risks, and issues to stakeholders.
• Participate in status meetings and provide updates to project teams, including developers, business analysts, database administrators, and project managers.
• Maintain and update work assignments through ticketing and project management systems.
• Communicate system functionality, technical issues, and process changes to both technical and non-technical audiences.
• Facilitate knowledge transfer through documentation, training sessions, architecture diagrams, workflow documentation, and stakeholder communications.
• Support Agile/Scrum development processes and contribute to continuous process improvement initiatives.

Required Qualifications:

• 5+ years of experience with Medicaid claims processing.
• 5+ years of experience analyzing business objectives, processes, and system requirements.
• 5+ years of experience evaluating user requirements and improving business systems through automation and process enhancements.
• 5+ years of experience creating functional specifications, business requirements documentation, and system documentation.
• 5+ years of experience conducting cost-benefit analyses and evaluating alternative solutions.
• 5+ years of experience documenting input/output requirements and reporting needs.
• 5+ years of experience using Azure DevOps and creating wireframes.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent written, verbal, and interpersonal communication skills.
• Knowledge of IT industry trends, emerging technologies, architecture principles, and solution delivery methodologies.
• Knowledge of data protection practices, technology standards, and governance processes.
• Experience working within Agile or Scrum environments.

Preferred Qualifications:

• Experience with the Texas DIR Project Delivery Framework and related documentation templates.
• Familiarity with enterprise information architecture and information management methodologies.
• Understanding of software architecture, infrastructure components, and technology roadmaps.
• Experience supporting large-scale healthcare or government technology environments.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.