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Skills
Analysis Skillsunmatched
Automotive Industryunmatched
Communication Skillsunmatched
Cross-Functionalunmatched
Customer Experienceunmatched
Customer Relationship Management (CRM)unmatched
Customer/Client Researchunmatched
Enterprise Architectureunmatched
IT Requirementsunmatched
Industry Standardsunmatched
Industry/Trade Analysisunmatched
Information Architectureunmatched
Interpersonal Skillsunmatched
Logisticsunmatched
Market Researchunmatched
Onboardingunmatched
Operational Auditunmatched
Order Managementunmatched
Problem Solving Skillsunmatched
Retailunmatched
Retail Operationsunmatched
Salesunmatched
Sales Operationsunmatched
Solution Salesunmatched
System Architectureunmatched
System Integration (SI)unmatched
Systems Analysisunmatched
Systems Scalabilityunmatched
Technology Analysisunmatched
Description
Introduction
The role supports the identification, evaluation, and onboarding of technology solutions that enable Sales and Commercial Operations capabilities. This position bridges business requirements and IT architecture by translating sales, customer, and operational needs into scalable system capabilities across order management, CRM, customer data, and retail operations.
Required Skills & Qualifications
3-5 years of experience in a similar role
Proven track record of delivering successful IT projects in a complex, matrixed business environment
Deep understanding of automotive industry trends and challenges
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to build strong relationships with stakeholders at all levels
Knowledge of industry-standard IT tools and technologies
Prior work experience at client or in client's Industry
Applicants must be able to work directly for Artech on W2
Preferred Skills & Qualifications
Experience with CRM enhancements and customer data integration
Familiarity with order management and logistics (TMS) tools
Experience in retail enablement tools
Day-to-Day Responsibilities
Translate Commercial Operations requirements into system capabilities across order management, CRM, customer data, and retail operations
Identify functional gaps in the commercial systems landscape
Collaborate with Commercial Ops and IT stakeholders to align technology solutions with revenue-driving processes
Conduct market research, RFIs, and vendor assessments for CRM, order management, logistics (TMS), and customer experience tools
Partner with Enterprise Architecture and Data teams to ensure alignment with system architecture, integration patterns, and customer data strategy
Support delivery of key initiatives, including CRM enhancements, customer data integration, One Customer Record, and retail enablement tools
Facilitate stakeholder alignment and decision-making across cross-functional teams
Support onboarding of new systems and integrations, ensuring readiness for delivery and operational use
For immediate consideration please click APPLY to begin the screening process with Alex.