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Job Type
Full-time
Description
Solutionreach is seeking a GTM Systems Analyst to support and maintain the systems that power our revenue organization across Sales, Marketing, and Customer Success.
In this role, you will focus on day-to-day system execution-troubleshooting issues, improving workflows, and ensuring our GTM tech stack operates effectively. You will work closely with business stakeholders to gather requirements and partner with senior systems leadership to implement scalable solutions.
This role is ideal for someone early in their RevOps or systems career who enjoys solving problems, improving processes, and working across tools and teams.
Requirements
What will I need to thrive in this role?
- 2-4 years of experience in Revenue Operations, Sales Operations, Marketing Operations, or CRM/system administration
- Hands-on experience with CRM platforms (Salesforce and/or HubSpot preferred)
- Familiarity with workflow automation and low-code/no-code tools
- Strong problem-solving skills and attention to detail
- Ability to gather and translate business requirements into clear documentation
- Comfort working across multiple systems and troubleshooting issues
- Strong communication skills and ability to work with both technical and non-technical stakeholders
- Basic understanding of data structure, reporting, and system integrations
A typical day may include:
- Managing and resolving inbound system requests (Salesforce, HubSpot, and other GTM tools)
- Troubleshooting workflow issues, data inconsistencies, and system errors
- Gathering and documenting business requirements from Sales, Marketing, and Customer Success teams
- Partnering with the Senior Director of Business Systems to translate requirements into system improvements
- Supporting CRM configuration updates (fields, workflows, automations, validation rules)
- Monitoring data quality and helping maintain clean, reliable system data
- Assisting with integrations and automation across the GTM tech stack
- Identifying inefficiencies in current processes and recommending improvements
- Supporting documentation of system processes, workflows, and best practices
Nice to Have
- Salesforce Admin certification (or working toward it
- Basic SQL or reporting experience
What does high performance look like?
- System issues are resolved quickly and effectively, with minimal disruption to GTM teams
- Workflows are reliable, scalable, and reduce manual effort
- Business requirements are clearly documented and translated into effective solutions
- Data within GTM systems is clean, consistent, and trusted
- Strong partnership with Business Systems and RevOps leadership
What is the team like?
- You will work within Business Operations and collaborate closely with:
- Senior Director of Business Operations
- Senior Director of Business Systems (Salesforce owner and system architect)
- Sales, Marketing, and Customer Success stakeholders
- This team is focused on building scalable systems, improving efficiency, and enabling GTM teams to operate effectively
What is the selection process?
- A phone call with the Manager of Talent Acquisition
- An interview with the Hiring Manager
- An interview with the team
Solutionreach, Inc. is an equal opportunity employer and E-Verify participant. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.