Communication Skills, Computer Science, Database Technology, Documentation, Documentation Standards, HTML (HyperText Markup Language), IT Service Management (ITSM), Information Technology & Information Systems, JavaScript, Knowledge Transfer, Management of Information Systems/Technology (MIS), Microsoft SQL Server, Oracle Database, Procedure Development, Python Programming/Scripting Language, Remedy, Requirements Management, Scripting (Scripting Languages), ServiceNow, Software Administration, Software Design, Software Development, System Test, Systems Analysis, Technical Support, Testing, Writing Skills, XML (EXtensible Markup Language)
- Experience with Database Technology (SQL Server or Oracle).
- Experience with Python programming.
- Location: This position will be on-site in a Hub. We would like the position to be based in the following location in this order of preference:
- 1. Milwaukee, WI
- 2. Hopkins, MN
What are the top 5-10 responsibilities for this position?
- Meeting with business line and gathering project requirements.
- Technical Support of applications (Keeping the lights on)
- Technical Ownership of Application
- Design and develop software solutions
What skills/technologies are required?
- This is an entry level position.
- We are looking for some exposure to database technology and some exposure to Python programming language.
- We expect to train this resource.
What skills/attributes are preferred?
- Good communication skills
- Ability to write documentation, communications
- Strong drive to learn new technologies and skills.
o How many rounds? One Round
o Video, phone, or in person? Video
o How technical will the interviews be? 1D2 of the interview will be technical, but geared towards entry level.
------------------------DO NOT EDIT BELOW THIS LINE, PLEASE INSERT JOB DESCRIPTION ABOVE--------------------------------- Responsibilities may include: Provide daily support of ITSM tools; including scripting, configuration, integrations and administration. Gather business requirements for each module of the system from functional teams Develop system testing procedures Build or update documentation to ensure standard procedures and knowledge transfer Troubleshoot issues Development of workflow, Java Script routines and other configuration and customization of the system per business requirements Maintain communication with management and customers II-Offshorearding status of the systemBasic/Required: Legally authorized to work in the United States Bachelor's degree in MIS or Computer Science or other IT related 0-1 years of experience using ITSM systems (Remedy, ServiceNow, etc)Experience developing with Javascript, XML, HTML
Shift: ['Experience with Database Technology (SQL Server or Oracle).', 'Experience with Python programming.']
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EEO:
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans. - What does the interview process look like?