Job Title
Systems Analyst I
Pay Rate Min to Mid Range
$71,820.00 - $86,190.00
Time Type
Full time
Summary
Duties and Responsibilities:
Serves as subject matter expert, individually motivated and operating with a sense of urgency and personal accountability
Serves as a subject matter expert in content, processes, and procedures associated with Enterprise Business Systems
Provides technical support for the configuration and implementation of COTS (Commercial off the Shelf) software applications related to Enterprise Business Systems
Administers user roles and profiles to ensure appropriate permission assignments
Ensures software operation by providing support and assisting with the training of Enterprise Business Systems team and client personnel as it relates to Enterprise Business Systems solutions
Prepares accurate and detailed configuration and functional specification documents
Acts as a liaison between various business units to elicit, analyze, communicate, and validate business requirements for changes to business processes, policies, and business systems
Supports the Enterprise Business Systems service line in delivering robust solutions to the enterprise
Interacts with software, hardware, and/or professional services vendors
Responsible for effective communication through progress reports, user documentation, and formal presentations to teams and management
Develops automated process workflow routines focused on automating business processes through the use of deployed applications
Participates in efforts to evaluate, select, and implement third party software, vendors and/or service providers
Maintains application infrastructure for primary Enterprise Business Systems applications to ensure high availability to support business use
Performs other related technology duties and projects as assigned
Minimum Qualifications:
Graduation from an accredited college or university with a relevant degree, 1-3 years of experience, or an equivalent combination of education and experience
Knowledge of software configuration; knowledge of Enterprise Business Systems
Highly skilled in analytical and problem solving; skill with Windows server and desktop operating systems; skilled in implementing and administering Enterprise Business Systems solutions; skill with business systems, software testing, report writing, project management, and/or business analyst
Ability and willingness to learn new systems and technologies quickly; ability to effectively communicate, both verbally and in writing; ability to establish and maintain effective working relationships with co-workers, County employees, Elected/Appointed Officials, outside organizations and agencies, vendors and the general public
Demonstrates technological intuitiveness
Must secure and maintain a favorable background investigation and clearance
Must clear a pre-employment physical and a pre-employment drug screen test
Required to be on call 24 hours
May be required to work more than 40 hours during the workweek
May be required to work weekends
This position may need to satisfy the requirement of completing and passing an assessment during the employment process
Preferred Qualifications:
Experience with ServiceNow
Experience with cashiering applications
Working Environment and Physical Demands:
Constantly working in indoor / telework conditions
Frequently moves items weighing up to 10-15 pounds
Occasionally moves objects weighing up to 50 pounds
Occasionally move about the office / telework office
Frequently communicates with others using approved technological resources; must be able to exchange accurate information through designated systems within a timely manner
Constantly operates a computer and other office productivity machinery
Positions self to perform essential functions of the job in an office / telework environment
Must be able to remain in a stationary position
Flexibility to achieve performance excellence in a telework arrangement
Maintains County-issued equipment, software, data and supplies
Working With Bexar County
Bexar County offers employees a competitive salary, retirement, and benefits. Many employee benefits are available to an employee's spouse/plus one qualifying adult and dependent child(ren). Employee benefits are strategically designed to support an employee and family, work/life balance.
Employee Benefits | Bexar County, TX - Official Website
Bexar County is an Equal Opportunity Employer and committed to Workplace Diversity.
We are committed to providing equal opportunity for protected veterans and individuals with disabilities.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.