The SAP SD Analyst will be responsible for supporting, enhancing, and optimizing the Sales and Distribution (SD) processes within an SAP S/4HANA environment. This role has a strong focus on end-to-end Order-to-Cash (O2C) processes.
The ideal candidate has strong functional SD knowledge, understands inventory and logistics integration points, and works effectively with cross-functional teams including Supply Chain, Customer Service, Finance, and Warehouse Operations.
Essential Duties and Responsibilities
• Provide day-to-day support for SAP SD processes including sales orders, deliveries, billing, returns, pricing, ATP, and credit management. • Configure and maintain SAP OTC modules including Sales & Distribution, Rebates, Contracts, and Pricing. • Support integrations with related SAP modules, particularly Finance (FI/CO), Materials Management (MM), and Supply Chain. • Troubleshoot and resolve SD-related issues impacting order processing, billing, and customer fulfillment. • Support and monitor integration with MyMediSet app for inventory visibility, replenishment, and item-level tracking. • Analyze and resolve inventory discrepancies across S/4HANA, MyMediSet, and SAP EWM. • Partner closely with Customer Service, Supply Chain, Finance (FICO), and Warehouse Operations to support O2C and fulfillment processes. • Coordinate with ABAP and integration teams (CPI/PI/PO, IDocs, APIs) to support interfaces and enhancements. • Participate in SAP releases, upgrades, and enhancement projects. • Lead or support unit testing, integration testing, UAT, and production cutovers. • Maintain process documentation, configuration documentation, and test scripts. • Act as a bridge between technical and non-technical teams, translating business requirements into technical specifications. • Create and maintain comprehensive documentation, including business requirements, system configurations, test scripts, and user guides.
Other duties as assigned.