Systems Analyst (SCADA)Job Location -
4 Irving Place, New York, New YorkDuration: 12 monthsOPEN TO GC/USC/GC EAD/H4 EAD/H1B (they must be local)Job Description - Responsibilities include:
- Day to day operational support for the SCADA application and its supporting infrastructure. Ensure system availability, stability, and performance.
- Investigate and resolve complex system incidents related to SCADA applications, data communications, integrations, and supporting platforms.
- Monitor system performance, alarms, and logs to proactively identify issues and coordinate resolution before they impact operations.
- Coordinate and support system upgrades, patches, and configuration changes. Validate system functionality after updates to ensure operational continuity.
- Work closely with infrastructure, network, database, and cybersecurity teams to maintain secure and reliable system operations.
- Support integration and data flow between SCADA and other enterprise systems such as data historians
- Perform root cause analysis for major incidents and document findings along with corrective and preventive actions.
- Maintain and improve operational procedures, troubleshooting guides, and system documentation.
- Support disaster recovery planning, system failover testing, and business continuity activities.
- Participate in project initiatives that introduce new features, system upgrades, or infrastructure changes affecting the SCADA environment.
- Coordinate with vendors and external partners to troubleshoot product issues, manage support cases, and implement system improvements.
- Mentor junior analysts by providing technical guidance, reviewing work, and supporting skill development.Skills required:
- Advanced troubleshooting and system support experience
- Strong understanding of SCADA architecture, telemetry, alarms, RTUs, and control system communication
- Strong Linux systems background and understanding of Virtual Architecture
- Experience with system monitoring tools, log analysis, and performance diagnostics
- Familiarity with databases, scripting, or data queries used in system analysis
- Knowledge of change management, incident management, and problem management processes
- Ability to coordinate across multiple technical teams and operational stakeholders
- Strong documentation, communication, and leadership skills
Flexible work from home options available.