Systems Application Analyst (Hybrid - Must be local to TN)

Description

• Providing primary application support for CityWorks which is being used by a select group of general government departments.
• Performing application testing (test plans/cases and execution) and troubleshooting for all CityWorks and related systems and applications.
• Performing business analysis activities for enterprise-wide application such as: work plan input, deliverable definition and tracking, status reporting, conducting user level meetings.
• Report or form creation/modification in Crystal Reports and SQL queries using Cityworks and Land Management data.
• Performing project analysis activities for enterprise-wide application projects such as: work plan input, deliverable definition and tracking, status reporting, conducting user level meetings, and preparing application requirements/specifications.
• Coordinating and communicating with other team members including process owners, users, departments, ITS technical team, and consultants.
• Data extracts from SQL based on user request and/or public request
• Experience with CityWorks configuration and support, Crystal reporting, and SQL queries
• Experience with SQL Server Management Studio (SSMS)
• Experience writing SQL queries to update or extract data from a SQL database
• Experience as systems analyst, supporting users with issues resolution, system enhancement, upgrades and conversion.
• Experience coordinating and conducting end-user training including preparing and updating training materials. As part of an implementation training rollout a plus.
• Experience with Microsoft Office Suite.

Schedule

• Days - Monday Yes Tuesday Yes Wednesday Yes Thursday Yes Friday Yes Saturday No Sunday No
• Hours/Day - 8
• Time Zone - CST
• Shifts - Shift 1
• Start Time - 8:00 AM
• End Time - 5:00 PM
• Active Yes