Systems - Application Analyst II - #612

Who we are...

As an industry-leading fintech provider, COCC delivers innovative, comprehensive technology solutions and strategic partnerships throughout the Northeastern United States. Listed among American Bankers FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top-quality support. Designated a Top Workplace in Connecticut and a nationally Certified Great Place to Work, COCC recognizes employees as the core of our success.

Inspiring you to become extraordinary in work and life.

What we need...

We are seeking an Application Analyst who enjoys solving complex problems, supporting banking applications, and collaborating across teams. This role is ideal for an analytical professional who can balance product design, production support, quality assurance, and customer focused problem solving in a fast-paced financial technology environment.

What's in it for you....

COCC offers a collaborative environment, career growth, and all the benefits you'd expect from an award winning employer, including:

• Hybrid schedules and ample paid time off supporting work/life balance and flexibility
• Customized training and onboarding to support you in your first year at COCC
• Robust employee development programs aligned with career pathing objectives
• Cutting edge training and educational resources from vendors like SANS, PluralSight, and CBTNuggets
• Generous PTO, benefits, and competitive compensation
• On-site fitness centers, wellness incentives, and lifestyle spending accounts
• Tuition reimbursement
• One on one career coaching
• DEIB initiatives championing inclusion and encouraging you to bring your whole self to work
• Financial planning assistance with certified professionals
• Peer recognition programs

What You'll do...

• Perform research, analysis, and testing on issues submitted through the COCC Issue Tracking System and provide day to day production support
• Design COCC products and interfaces and develop and maintain expertise within assigned application areas
• Create product functionality based on customer, vendor, and industry input
• Prepare bug fix documentation and functional specifications
• Participate in product management activities, product planning and design meetings
• Analyze client problems related to design flaws and recommend solutions
• Deliver training on application changes and enhancements as needed
• Support off hours production issues when required
• Develop test plans; test and review products and documentation
• Assist with release notes and system documentation

What You'll bring...

• Bachelor's degree or equivalent work experience
• Minimum 3 to 4 years of systems support or design experience in a banking or financial services environment
• Ability to read, analyze, and interpret banking periodicals, professional journals, and technical procedures
• Strong verbal and written communication skills
• Solid analytical skills and strong attention to detail
• Ability to prioritize and manage multiple tasks
• Self starter with the ability to work across teams and organizational levels
• Strong organizational skills
• Knowledge of programming concepts
• Knowledge of relational database concepts

The salary range for this job is $75,000 - $101,000. This is a hybrid position in Southington, CT.

Applicants for employment in the US must have work authorization that does not currently or in the future require sponsorship of a visa for employment authorization in the United States.

COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and applicable Department of Labor laws regarding pre-employment screens. COCC is an equal opportunity employer committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Accessibility - If you're a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please let us know by calling 860-678-0444 or emailing TalentManagement@cocc.com. Please specify the help you need and we'll be happy to get back to you.