Systems Development Engineer II, AWS Edge Connectivity

We help our customers to onboard, manage, and scale their connectivity options for maintaining persistent connection to the AWS Isolated cloud.

AWS Edge Connectivity is seeking a Systems Development Engineer II to design and implement systems that ensure operational excellence, reliability, and scalability of mission-critical network services for US government customers.

In this role, you will design and implement systems that ensure operational excellence, reliability, and scalability of the AWS Edge Connectivity service infrastructure. You"ll develop automation frameworks and tools that enable efficient service deployment, monitoring, and management across multiple regions and availability zones. Your expertise in systems integration, DevOps practices, and site reliability engineering will directly impact how AWS delivers mission-critical network services to government customers.

You will collaborate with cross-functional teams to architect resilient systems, automate operational workflows, and establish best practices for service reliability. By building sophisticated automation and monitoring systems, you"ll ensure that critical customer connections maintain the highest standards of availability and performance. Your work will span infrastructure provisioning, deployment automation, operational tooling, and service observability.

If Arlington HQ (HQ2):

This role will sit in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport.

By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.

This position requires that the candidate selected must be a US Citizen and currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.

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Key job responsibilities

• Design and implement systems automation, infrastructure-as-code, and deployment pipelines for AWS Edge Connectivity services across multiple regions
• Build operational tooling and monitoring systems that enable efficient service management, troubleshooting, and incident response
• Architect and develop site reliability engineering (SRE) practices, including runbooks, alerting strategies, and automated remediation systems
• Collaborate with cross-disciplinary teams to integrate AWS Edge Connectivity systems with AWS infrastructure, third-party solutions, and government customer environments
• Establish and maintain operational standards for service availability, performance, and security; drive continuous improvement through metrics and data analysis
• Mentor teammates on systems engineering best practices, operational excellence, and automation techniques
• Participate in on call rotation in support of our services, providing technical leadership during incidents

A day in the life

Our team follows an Agile development methodology with a strong emphasis on operational excellence. Team members participate in daily stand-ups and biweekly sprint planning sessions focused on automation, infrastructure improvements, and reliability initiatives. We conduct weekly reviews of operational metrics and reliability targets to align systems engineering efforts with organizational goals.

Systems Development Engineers, Program Management (PM) teams, and Single-Threaded Owners (STOs) collaborate to define and execute infrastructure and automation projects. Each engineer serves as on-call support approximately between four to eight weeks per year to maintain our service availability targets and respond to operational incidents.

About the team

Why AWS?

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

About AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

AWS Infrastructure Services (AIS)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.