Job Overview:
Pay Range: $71.05hr - $74.99hr
Requirement/Must Have:
- Proven track record of working in a Data Center on complex systems.
- Knowledge in JIRA, scripting, and debug methodologies (BMC, BIOS, GPU).
- Linux skills with the ability to run automated scripts, analyze logs, and provide updates.
- Experience working and communicating with OEM partners and vendors.
- Proficiency with standard hardware lab equipment including dediprog and scopes.
- Strong analytical and problem-solving skills.
- Proven ability to lead teams and drive issues to resolution.
Responsibilities:
- Work complex issues and problems as they arise in the lab or Data Center.
- Monitor a ticketing system to address SW and HW problems, performing root cause analysis and fixing issues.
- Monitor the lab and data center for issues such as power outages, network outages, and liquid cooling leaks.
- Physically install and replace hardware.
- Debug FW and OS issues, specifically those related to GPUs.
- Work issues through a JIRA ticket system.
- Debug platforms and systems, ensuring priority items receive necessary attention.
- Communicate clearly in tickets regarding the current state of issues or systems.
- Take direction from leadership based on priority business needs.
- Work with partners, vendors, ODMs, and OEMs on issues while ensuring clear communication.
- Drive continuous improvement within the organization.
Nice to Have:
- System level debug methodologies.
Skills:
- Systems Design Engineering.
- Hardware Debugging.
- Software Debugging.
- Root Cause Analysis.
- JIRA.
- Scripting.
- BMC.
- BIOS.
- GPU.
- Linux.
- Hardware Installation.
- Liquid Cooling Systems.
- Network Monitoring.
Qualification And Education:
- Self-driven expertise in debugging problems and root causing issues.
- Ability to quickly understand and apply specific details to tickets.
- Strong verbal and written communication skills.
- Excellent communication and presentation skills.
- Ability to communicate effectively with stakeholders.
Physical Requirements(Due to nature of job, The candidate must have):
- Ability to physically install and replace hardware.
- Ability to use forklifts and lift tools.
Benefits
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.