Systems Engineer - China Customer Enablement (Mandarin)

Advanced Micro Devices Inc
  • Austin, TX
  • Remote
    30+ days ago

    Job Description

    WHAT YOU DO AT AMD CHANGES EVERYTHING

    At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.

    THE ROLE:

    This role requires business-level fluency in Mandarin, as it involves regular technical engagement with China-based customers.

    This role demands a seasoned professional with strong technical expertise in server platform hardware and is adept at navigating the complex interplay between hardware and software in AI GPU solutions. By facilitating a close collaboration with our Instinct platform and product architects, lead system designers, and firmware developers, you will be key to shaping future AI products that stand out in the market and provide unrivaled value to our customers.

    In this role as a Customer Enabling Systems Engineer, you will be a key contributor in the Data Center GPU, Customer Technical Readiness Leadership (CTRL) team supporting customers in their systems development, deployment and sustaining activities. The role will require intense engagements across all of AMD's system design MDC, OEM and ODM partners as we work together to build the best systems as building blocks to our customers' AI needs.

    THE PERSON:

    As a technical leader in AI Customer Enablement, you will work with our key customers to enable rack scale systems solutions that meet the performance and business use cases of China based customers operating in the US. In this high visibility position, your systems engineering expertise will be necessary to support product development, definition, and root cause resolution.

    KEY RESPONSIBILITIES:

    • Responsible for understanding the system level features and functionality needs of China based, Instinct product customers

    • Engage with customers on requirements during concept and pre-sales timeframe, shaping the overall technical direction of our AI solutions.

    • Ability to translate the business usage models into a set of system hardware features and requirements.

    • Based on customer insights, provide architectural guidance and support to our internal systems design teams as we help them develop our reference designs.

    • Support customers through the end-to-end system development and deployment process.

    • Lead customer architectural overview conversations on next generation AMD GPU architectures.

    • Help customers with resolving issues in their AI server design in domains like - power, thermal, mechanical, and electrical.

    • Develop and drive design review processes of our customer's platform designs and flag areas that could be modified to improve quality, performance, or other areas key to their competitiveness.

    • Provide strategic oversight for our AMD participation in industry consortiums, driving forward key AI initiatives.

    • Drive future product architecture influence, leveraging insights from deep customer execution engagements.

    PREFERRED EXPERIENCE:

    • Experience in server platform hardware design and development. Expertise in networking & storage solutions in data centers would be a huge plus.

    • A track record of working closely with customers, engaging in dialogue to understand their needs and aligning our product development accordingly.

    • Experience working with ODMs & OEMs and MDCs in delivering complex solutions at significant scale.

    • History of influencing architectural direction through product execution learnings.

    • As the primary roles is interfacing with customers based in China, the ability to speak Mandarin is a requirement.

    LOCATION: Austin TX; San Jose CA; Seattle WA; Remote ok for the right candidate

    ACADEMIC CREDENTIALS:

    BS/MS degree in Electrical Engineering

    This role is not eligible for visa sponsorship.

    #LI-DR2

    #LI-Remote

    Benefits offered are described: AMD benefits at a glance.

    AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.

    AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD's "Responsible AI Policy" is available here.

    This posting is for an existing vacancy.

    Numbers & Facts

    LocationAustin, TX (
    Remote
    )

    Skills

    • Architectural Servicesunmatched
    • Artificial Intelligence (AI)unmatched
    • Business Caseunmatched
    • Computer Firmwareunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Customer/Client Researchunmatched
    • Data Storageunmatched
    • Electricityunmatched
    • Embedded Systemsunmatched
    • GPU (Graphics Processing Unit)unmatched
    • Gamingunmatched
    • Hardware Designunmatched
    • Hardware Developmentunmatched
    • Leadershipunmatched
    • Major Diagnostic Categories (MDC)unmatched
    • Mandarin Chinese Languageunmatched
    • Needs Assessmentunmatched
    • Network Operations Centerunmatched
    • OEM (Original Equipment Manufacturer)unmatched
    • Original Design Manufacturer (ODM)unmatched
    • Performance Managementunmatched
    • Pre-Salesunmatched
    • Product Developmentunmatched
    • Product Supportunmatched
    • Quality Managementunmatched
    • Resolve Customer Issuesunmatched
    • System Architectureunmatched
    • Systems Engineeringunmatched
    • Team Playerunmatched
    • Technical Leadershipunmatched
    • Use Casesunmatched

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