Pay: $40.00 - $55.00 per hour (Commensurate with experience)
Benefits: Comprehensive Healthcare Package
Job Overview
We are seeking a skilled Systems Engineer to join our team in Clayton, NC. This is a critical, on-site role responsible for maintaining the health, security, and efficiency of our network and server infrastructure. You will provide Tier 1-2 support across a variety of platforms, with a specific focus on ensuring the stability of our manufacturing environment's virtual servers and backup systems. The ideal candidate is a proactive problem-solver who thrives in technical troubleshooting and understands the precision required when working within a regulated environment.
Core Responsibilities
Network Infrastructure: Install, troubleshoot, and resolve issues related to switches, routers, and firewalls to ensure maximum uptime.
Server Administration: Provide Tier 1-2 administration for on-site Windows-based virtual servers.
Data Integrity: Manage and support backup and restore processes, specifically tailored to the needs of a manufacturing setting.
Tier 1-2 Support: Act as a point of escalation for network and server-related technical issues, diagnosing problems and implementing effective solutions.
Compliance: Maintain documentation and operational standards consistent with a regulated industry.
Required Qualifications
Certification: Active CCNA or CCNP certification is required
Server Expertise: Hands-on experience supporting Windows-based virtual server environments.
Problem-Solving: Strong ability to troubleshoot complex technical issues under pressure.
Preferred Skills
Industry Background: Previous experience working within a regulated environment (e.g., pharmaceutical, medical device, or food/beverage manufacturing).
Manufacturing IT: Familiarity with the unique requirements of IT support in a production/plant floor environment.