Systems Engineer (Endpoint)

About Nintendo of America: From the launch of the Nintendo Entertainment System more than 30 years ago, Nintendo's mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo's iconic and cherished franchises including Mario, Donkey Kong, The Legend of Zelda, Metroid, Animal Crossing, Pikmin and Splatoon across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.

Based in Redmond, Washington, Nintendo of America serves as headquarters for Nintendo's operations in the Americas. We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company's website at https://www.nintendo.com/.

Job Summary: This role is part of the IT: Infrastructure & Operations department at Nintendo of America (NOA) and supports critical IT services including MECM (Microsoft Endpoint Configuration Manager), Intune, and Azure Virtual Desktop (AVD).

Description of Duties:

• Conduct enterprise patching for Windows OS, macOS, as well as Microsoft and third-party applications.
• Partner with Security teams on patch compliance expectations.
• Endpoint management with MECM/Intune including - device enrollment and management, configuration and compliance policies, application deployment and update management.
• Manage full endpoint lifecycle from provisioning and configuration, to patching, upgrades and decommissioning.
• Ownership of application and OS deployment, task sequences, and client health and troubleshooting.
• Perform testing and validation of applications before broader rollout
• Package and deploy applications for Windows (MSI, EXE, Win32 apps) and macOS (.pkg, .dmg)
• Support Azure Virtual Desktop (AVD) in an enterprise environment (host pools, application groups, user access, etc.)
• Reduce manual efforts throughout automation including PowerShell scripting, and basic scripting for macOS
• Log analysis across Windows and Intune
• Diagnose deployment failures and performance issues at scale

• Minimum of three (3) years of related experience in endpoint management and client engineering
• Strong experience supporting Windows 10/11 in an enterprise environment
• Experience with macOS/iOS devices
• Experience with Microsoft Endpoint Configuration Manager (MECM) (on prem) and/or Microsoft Intune (cloud). Experience in co-managed environments (Intune + MECM together) preferred
• Experience with patching and update management, application packaging/deployment
• Understanding of endpoint lifecycle
• Understanding of basic networking concepts (DNS, certificates, proxies)
• Scripting (PowerShell), including automation and detection/remediation.
• Experience with Azure Virtual Desktop (AVD), preferably in an enterprise environment.
• Bachelor of Science degree in Computer Science, Computer Engineering, Information Technology, Information Systems, or related field; or equivalent combination of education and experience.

This position includes the base pay range listed below, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off.

Pay Range:

$105,300-$168,500 USD

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At Nintendo, we're looking for people who support one another, stay curious, and bring thoughtful creativity to their work. You don't need to match every requirement perfectly, what matters most is your ability to learn, adapt, and collaborate. We value teammates who communicate openly, ask questions, and take initiative to move ideas forward. If you bring care to your craft and a desire to make a positive impact, you'll find a place here. Come join us and create smiles through unique entertainment experiences.

If you need assistance or a reasonable accommodation during the application process due to a disability, please contact recruitingcoordinators@noa.nintendo.com or 425-882-2040.